As we all confront the challenges brought about by the Coronavirus (COVID-19), we wanted to share our thoughts and actions that we are taking with you directly. At The Mattress Factory , our most important company value is the safety and well-being of our associates and guests. We are monitoring the evolution of the current situation, and making decisions based on direction from the CDC, WHO, local, state and federal governments.
We have immediately expanded our efforts to clean and disinfect our stores so we can provide the safest environment possible for our associates and guests. We have instructed our associates to follow published protocol to prevent the spread of Coronavirus, such as frequent hand-washing and maintaining adequate distance from others. Our expert delivery associates and service technicians are wearing protective gloves and have been trained on proper hygiene to prevent the spread of germs. In addition, we have asked any associate who does not feel well, or has cold or flu-like symptoms, to remain home until they can be tested.
We are following the CDC's guidance that transmission of the virus through products presents a very low risk. If interested, you can find more information on their website.
We are complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent spread of Coronavirus (COVID-19). While these orders are in place, customers in these areas are encouraged to use our website and/or call us for your bedding shopping and support needs. As we have for over 20 years, during good and challenging times, we will do everything we can to provide you with an exceptional experience.