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Outstanding service and value

I couldn’t be happier with the bed I bought from Mattress Factory. Brad is a super knowledgeable and helpful salesman, and he guided me to the selections that were currently available so I wouldn’t have to wait long for my new bed to arrive. Many thanks for all your help!

store review

sales person was very helpful

Second Purchase - Very Satisfied

This was my second purchase at the Newtown Square store. I appreciate that TMF is a family owned store that aims to satisfy. There is no haggling, as the prices are set and (I felt) fair. Wesley (current purchase) and Brad ( August purchase) were each very knowledgeable and professional and made m... Continue reading

King bed

Thank you Mark for the great price and the great service with my purchase of a king bed from your store in Deptford!!! I will refer you to anyone and everyone i know looking for a mattress:)

Just Ordered today

Wesley was very knowledgeable And professional. No pressure

Mrs.

Erich Rayher was very helpful and informative. We like to support local businesses!

John the salesman

I recently had a great experience with Mattress Factory. John the salesman was a great help in helping me find the right mattress for my back issues. He was very patient and explained the different types of mattresses thoroughly. The delivery fee to have the mattress placed in my house is extremely... Continue reading

Best Bed Purchase Ever!

It has been over a year since I bought my bed, and it is consistently a wonderful night's sleep every night. I am thoroughly pleased with the outcome. The sales associate, Bob Riley, made selecting the perfect mattress for me his top priority and not just "making the sale". Will recommend TMF to... Continue reading

Great

Sales rep was very kind, helpful, and not pushy at all. Very good experience.

Great experience

Was greeted promptly by Patrick and he showed us a mattress that was exactly what we wanted first! Was also greeted by the manager and it was an overall great shopping experience. Also, delivery men were very friendly and helpful. I would recommend this store to anyone!

Mattress choice

I call looking for a 4th of July sale price. I was scanning the internet and called the mattress to compare prices with the local Macy's store, etc. Westly answered the phone, with a friendly personality. I told him I wanted to find a Simmoms Black C class as I sleep on several in my cousins homes w... Continue reading

Always a pleasure.

Great value, great service and a pleasurable shopping experience. No reason to look elsewhere.

Great experience

Had a great experience at this location

Easy in, easy out

Initially stopped at another local mattress store because I had purchased items from them in the past. The store sign indicated they were open. Attempted calling the store and there was no answer. Drove a few feet further to the Mattress Factory. Pat Murphy helped me with my selection. Very sea... Continue reading

Great Experience

The sales people were very helpful finding us a mattress within our price range that met all of our needs.

Mattress

Mattress just bought more comfortable than my old one

Amazing customer service!

He was amazing, worked really well with our budget. Definitely would recommend to anyone looking for the best customer service.

Excellent quality and service

Ken was our salesperson. He encouraged you to take your time and try out each mattress. He explained the features of each mattress and even inquired if you were a side or back sleeper. I was very impressed and would highly recommend Mattress Factory.

Awesome experience

Andrew was excellent show us many mattresses within our budget and was very informative

Great Service & Great Delivery Men

This was my 2nd purchase from The Mattress Factory, and I'm just as happy this time! And the delivery guys were great - very personable and polite!

ballin' on a budget

Marc with a C is amazing! COVID has me on a tight budget, but my daughter still needs a bed for college. I was shopping around for the best price for a few weeks. Marc sold us a queen set for half the price I thought I would need to pay. He took the time to explain the different types of mattre... Continue reading

Thank you.

Thank you Ken for your help and patience while shopping for my mattress

Great Value, Great Customer Service, Great Delivery

Came to Mattress Factory from a referral from my family. Sunny, at the Wayne Store, was very attentive and helpful. Price and delivery were flawless. Couldn’t recommend highly enough. Will definitely use Mattress Factory again...

Very good service

Quick and easy from start to finish.

Mattress purchase made easy

We moved and needed a new matress during the COVID pandemic and all stores were closed we were delighted whne Mattress Factory near our new home opened up. John our saleperson was very helpful.

Bob White was great

Bob was patient, informative and helpful, got a great mattress at a great price

Good service

Sunny was very helpful. Delivery was excellent

Review

New mattress feels great

Very good

Very good

good purchase

just received mattress - very happy with customer service & delivery