Customer Reviews

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We were pleased with the service and the knowledge of the salesman. He gave us the information, options and answered our questions. He did not lead us in any directions he tried to give us what we needed to make a good decision for ourselves.

Marianne W.

I recently purchased a mattress from the Exton store and I am thrilled! Jerry is amazing. Just when I think he has shown me every mattress I might like he has even more to choose from! This is my second purchase from this store and I know it is the only place I will buy mattresses in the future. Ger... Continue reading

Beautyrest Calista

We bought the king box spring and “Calista” beautyrest platinum from Jerry Polanski at the Exton store. This mattress is wonderful and works beautifully for us. Jerry is a great salesman, very knowledgeable and terrific with customers—a great guy and fun to work with. Our experience with Jerry an... Continue reading

Customer Satisfaction 1 Priority

John made the mattress shopping experience a breeze. We were able to discern our needs within a half hour. I especially appreciated his detailed knowledge of his inventory which made the process more about educating us so we could make our best choice. John wants his customers to experience 100% sa... Continue reading


Andrew was very knowledgable & a pleasure to work with.


Overall, very satisfied with my mattress purchase and experience at the store. The mattress itself had several pulled threads that I had to cut with scissors; but, other than that, it is very comfortable and I'm happy that I made the decision to go to Mattress Factory (which was a very nice store wi... Continue reading

Easy, Hassle Free and Professional

My husband and I have purchased many mattresses for a family of 5. It isn't easy shopping for the right mattress. We highly recommend the Montgomeryville, Mattress Factory. It was a very easy, hassle free and professional experience. They had top quality brands at a very fair value. The customer ser... Continue reading

5 star

Nice, efficient service. Knowledgeable salesman

Pleasantly Surprised

We love our new Serta Perfect Sleeper. We got a great deal during the Memorial Day sale and are very happy with the overall experience.

Very good

The manager Bob was very knowledgeable and helpful without being pushy!