patrick stuck to our budget and listened to what I wanted not just tried to sell me on what is "popular"
Me and my hubby have been sleeping so well after we purchase our new matress no back pain is just perfect
Mark M was a substitute the day we went. He has followed up twice and is making a special trip to drop off an out of stick item we purchased. Ed the regular guy has also been helpful and informative when I went back to the store a day later to get some further info. Great service
Great mattress and price
Great in-store service and delivery
We started our search looking for an expensive foam mattress but ended up with a great price on Beautyrest. The salesperson applied no pressure and urged to pick the mattress that was most comfortable and forget the price. We recommend this location.
Always a good, no pressure experience. Sales are very knowledgeable.
Was not looking forward to shopping for a new mattress, but my experience with Mattress Factory was a good one. Our sales person Wesley was friendly, knowledgeable and very helpful and made the buying process painless. We took delivery of our BeautyRest Black mattress within the scheduled time windo... Continue reading
I was in and out in no time at all. I told Sonny what I wanted, he told me which to try and I picked what felt right. The delivery guys were GREAT! T hey had no problems wearing the shoe covers I provided.
Went in the Tuesday after the Presidents day holiday. I had not bought a mattress in a very long time. Andrew was very helpful, offered suggestions with no pressure to buy something I was not interested in He answered all my questions firmness and types. He had me try out a few of different fir... Continue reading
Bought a king Beautyrest from Bernie at the NE Philadelphia store. He was very professional, extremely knowledgeable and didn't pressure us at all. I highly recommended!
We had a great experience with Sunny. He was knowledgeable but did not push any purchase on us. So far our son enjoys his new mattress.
I had a great experience Ed let me try out how soft each bed was to compare between the different beds that was available he made sure I liked the one I picked out no pressure on the sale he very nice and caring about my comfort while choosing which bed I wanted I recommended everyone I know to com... Continue reading
This was a great experience.
I took advantage of Mattress Factory's Presidents Day sale on Monday, and treated myself to a new mattress (full 12" Espress Set). What a treat! I arrived at the store at 9:00 AM. My salesman, Wesley Nicholls, was courteous, and very knowledgeable about the different mattress sets in the store. H... Continue reading
Very nice salesperson, very easy experience. Would recommend.
I've purchased from The Mattress Factory before. They never disappoint! With great customer services and unbeatable prices to meet your need.
This was the third mattress store I visited. Another mattress store tried to over sell me into buying an expensive mattress by using a scientific pressure point method with psychological hooks. Another one gave me a long company presentation that was not effective since I felt my needs weren’t being... Continue reading
I purchased a mattress set in person at the store. There are many mattresses to choose from, and making a selection is time consuming. Having chosen one style I discovered that set was not working out for me at home due to sagging that was later determined by a manufacturer's rep to be a defect.... Continue reading
Very firm, but comfortable!
our experience was very good, no pressure. Sales team was great, and the delivery guys were awesome and on time. thank you.
Great selection. Bob was extremely helpful and knowledgeable. Low key. No pressure. Delivery was prompt and professional. Will definitely recommend and return myself when need arises. Thank you!
My wife and I went to Wayne for the Presidents Day sale. Sunny is so well informed he made the choice of a mattress from a large selection easy. Overall, it was a great experience- efficient and easy.
Had a wonderful sales consultant, very knowledgeable, listened to what we needed, no pressure- very good experience. Very comfortable store, it was all so easy and pleasant.
Customer service was great, they really bend over backwards to meet your needs.
Our salesperson Sunny did not waste time and wasn't trying to push us into anything weren't interested in. He was very knowledgable.