Write a Review
2701 reviews

Select Rating

Great people and service

We stopped by Montgomeryville location for a new mattress and adjustable base. Kevin & Pat were really helpful and knowledgeable.

Service par excellence by Tim

During my shopping for a queen size mattress-box spring today, the sales service given to me by Tim was very professional and pleasant. Tim is very knowledgeable and respectful besides being most helpful. It made my shopping experience very enjoyable. No pressure either. Thanks. Sudha

Outstanding Service A thru Z

From sales ( Len ) to delivery, everything was spectacular and simple. I highly recommend Mattress Factory. 5 STARS

Excellent experience

Looking for a new mattress can be an overwhelming experience but Kevin in Montgomeryville made it so much easier. His knowledge and system of narrowing down your choices led us to purchase what I believe is the perfect mattress for my husband and I. Thank you Kevin!

Repeat customer

Absolutely love my Simmons Beauty Rest Black C-Class. This replaced my Beauty Rest Georgiana that we had for 10 years. I also purchased The Beauty Rest Day Dream in a queen and a king for my guest rooms. My family raved about how comfortable these mattresses were.

Wonderful service

The sales person, Jim Conway, who helped me was very patient and knowledgeable. He made the process of selecting my new mattress very easy. I am very happy that we decided to go to the Bensalem, PA. Delivery on my mattress is being delayed at my request.

Great experience

Great service by everyone Bernie is awesome delivery guy’s awesome returning customer and would do it again thanks guys

The best service ever.

Len is the best, he went above and beyond getting me in a mattress tha is suited best. Thank you so much Len you're the best. Janet

Excellent Service

We just purchased our second mattress from Mattress Factory Langhorne and we couldn't be happier. Bob was informative and helpful and the delivery was quick and efficient. We'll definitely be third time customers when we need our next mattress for our growing family.

Easy and smooth process

Purchased from Harleysville location. Family previously purchased mattress from this location before it became Mattress Factory. This location had a good selection of different brands and styles. Salesperson Erich was friendly, very knowledgeable, and was not overbearing or hovering which was nice.... Continue reading

Excellent Service

Kevin at the store at the Montgomeryville location was very knowledgeable and provided excellent service. He made choosing a good mattress much easier.

Excellent Experience

Very happy and pleased with the help I received from Marc at the Langhorne store. No pressure or hovering. I feel as tho I bought an excellent Therapedic. He was very friendly and made the purchase easy. Thank you!

GOOD EXPERIENCE - KNOWLEDGEABLE STAFF

I normally do not prefer to deal with salesmen and their spiels. That said, I have to say Kevin was very knowledgeable and patient with my search for a new mattress. Would definitely recommend this location.

Highly Recommend-Harleysville, PA Location

Highly recommend the Mattress Factory in Harleysville, PA. We worked with Erich. He was knowledgeable and very friendly. No pressure sales. The showroom is welcoming. We went to another store to look around. BUT we came back to Mattress Factory and Erich to make our purchase. Prices were very good a... Continue reading

Great Purchase

The whole experience was outstanding. The salesperson was very knowledgeable and straightforward, the delivery was quick, and the guys were very friendly. It has been 2 months and I sleep like a baby. Thank you

Fast easy quality

Fast and easy process. Salesman Len at Springfield store very knowledgeable

Awesome Product & Service

Outstanding service from Dennis in sales and Ed & Don for delivery. 1st night in new bed was fantastic!! Denny & Paula

Good experience

Went in to find a mattress for my daughter. Salesman let her flop from one to another to try and find the one she liked the most. Walked out with a good experience and she found a mattress that will work for her.

Good Experience

Wesley, was so nice and I felt comfortable. He explained a lot to me. I had done some homework beforehand and I knew what I was looking for. I did stray from that but need to give this mattress more time. Customer service wise, was great.

Good Experience

Wesley, was so nice and I felt comfortable. He explained a lot to me. I had done some homework beforehand and I knew what I was looking for. I did stray from that but need to give this mattress more time. Customer service wise, was great.

Best sales person ever

I went to the Cherryhill NJ store. The sales person Taylor was great. He was very knowledgeable and was able to help my wife and I pick the right base for us. I would recommend friends and family to go to the Cherryhill store and meet Taylor and have him be the person to help them like he helped me... Continue reading

Satisfied Customer

Purchased my second mattress from Mattress Factory

Excellent Experience

Our experience was great! Dennis K. was very helpful and knowledgable. We shopped in Springfield. We had narrowed down our selections but Dennis was extremely helpful so we could make a final choice. This is not a pushy mattress store. They give you plenty of time to look around, lay around etc... Continue reading

Mattress Factory Employees

Love the Employees at this Location..........This was our second time shopping at this store they Greet you as you come in, makes you feel like Family, very friendly, very engaging AND THE BEST MATTRESSES in ALL OF DELCO............... Springfield .Pa PLEASE SHOP HERE

repeat customer.

3rd time buyer. Sale guys were great. Delivery was on time and courteous.

Reviews

Good service.knowledgeable.

Chestnut Hill store

I purchased the mattress at Chestnut Hill store. The dropdown menu in above is incorrect.

Nice experience

Was at the store on the 8th of April 2023, told the sales guy what I was looking for and directed me to the direction. no pressure. i was a nice experience.

Good experience

Shopping in-store was pleasant. Our next purchase will not be here, though, as we should have purchased somewhere with a comfort guarantee -- the mattress we purchased does not feel like it did in the store. Also, we purchased an adjustable base which the installers set up on the highest height --... Continue reading

Comfort

Wanted a bed that I could raise the head