Customer Reviews

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Beautyrest Pacific Heights purchased looks excellant

The store was well organized & pleasant. I knew what I wanted so there was no discussion. Sales man, Andres, did not try to change my mind on what mattress I wanted. I liked the fact that he did not pressure me. Recommend this store!

Beauty Rest Bayport Lux Mattress Purchase

Purchased new Beauty Rest Bayport Lux Mattress Firm Pillow Top Set with Low Pro Box Spring and the five sided mattress protector at Mattress Factory. Last night was my first night to sleep on it and I slept ten hours and woke up refreshed. The pillow top really helped my back which is not in that... Continue reading


Excellent service very friendly salesperson (Wesley) and courteous would recommend to all my family and friends. Thanks Wesley!

Great store

The salesperson knew the price range I was looking at and asked what type of comfort I like. He showed me 3 different mattress and explained each one.

Overall great experience

The entire process was excellent

Great experience

We are very satisfied with the mattress we bought and had a great buying experience. The salesperson was very competent and did not put pressure on us to buy just any mattress. We can definitely recommend this place!

No pressure

Bob Ridley was very knowledgable he answerd all our questions. Never once did he pressure us to buy a mattress. This was our second mattress we purchased from him.

Mattress Guy Drive By

Saw the poor guy that is faithfully out there in the cold of winter or heat of summer waving his arms at the cars that drive by to encourage customers to stop in. When shopping for a mattress remembered how positive he seemed waving and dancing every time I drove by. Decided to stop in to check ou... Continue reading

First Mattress Purchase

Enjoyed working with Ken and got what we wanted for the price we wanted.

Nice job

We bought a mattress set for our teenaged son. Erich was helpful in the process of choosing one.