Very easy purchasing experience. Delivery on time 2 days later. Would definitely shop with Mattress Factory again
Went into Springfield store was helped by Len.What a very friendly cooperative man.He saw to my every need.Iam very aware of Covid and am leary about everything but Len sprayed the mattress all down,put on a pillow cover and made sure I was comfortable and felt safe.I will shop at this store in the... Continue reading
Pleased with my mattress. Salesman was professional and easy to communicate with. Phone transaction. Fast delivery . Deliveryman were great.
Convenient, Great Selection, Knowledgeable, Easy Process
Great experience. Wesley was knowledgeable and personal. Great options at store, delivery was fast and efficient. We are very satisfied!
No complaints thus far!
We were greatest in a friendly manner. Asked several questions about the type of mattress we were interested in buying and quickly had a spectacular, comfortable mattress all lined up for delivery!
Your operation is real good. Thee salesman was great and the delivery and set up was smooth and men were perfect gentlemen
We received no nonsense, no pressure service from a friendly and helpful staff member. We basically knew the brand and what we interested in purchasing since we have had previous experience with Mattress Factory. We received quick and efficient delivery and setup.
Our sales rep was wonderful in helping us identifying the right fit mattress for our little one.
Great quality and comfort for a reasonable cost. Sales support was excellent!
Went in to look for a new mattress. Patrick was fantastic and helped me find the one best suited for me. He was terrific and applied zero pressure. Will be back again
My husband and I came in to look for a bed for my mother who has just had surgery. Jim was very knowledgeable and helpful. We will definitely be a repeat customer.
Our salesperson was friendly and knowledgeable and made the purchase easy for us. Even though we left the store to compare prices at a different mattress store, he was professional when we returned to buy.
Ken our salesman was knowledgeable, courteous and no pressure! Great inventory and price! Delivery was fast and guys were professional and reliable! Will be back!!
After having our mattress for 13 years and my developing lower back pain my husband and I decided it was time for a new mattress. We are both in our seventies but still very active and sleep well. Thinking it was time for a new mattress I began my online research for a mattress that would be recomme... Continue reading
I can now get a good nights rest! Bernie helped me find a great mattress and i am very satisfied with my purchase.
We love this mattress sleep the best
My husband and I went in the vineland store to get an idea of what type of mattress we wanted. We were greeted by Ron Stone who was very educated on what we needed, he seemed to know what mattresses were best for us and not just try to get us spend the most money. We explained that my husband had lu... Continue reading
Just purchased my new mattress! Patrick was very helpful assisting me with finding the best mattress for me and my budget! I highly recommend shopping here. Great selection, price ranges and great customer service!
Mark was very helpful in assisting me in finding the right mattress to fit my needs within budget without pushing the highest priced products like some of the surrounding stores. I researched in advance so I had a good base knowledge of the products. Mark was very knowledgeable, giving me additional... Continue reading
I could not be more Pleased with my experience at Mattress Factory on Cottman Ave. Kenneth was a blast from the past. Who does handwritten invoices. Great prices, half of the big furniture stores and superior customer service. I walked out with a King sized mattress and box spring easily $1500 less... Continue reading
Looking forward after 13 years to move up to a King size bed. Inventory and sales assistance from Wesley Nichols were helpfull in selecting bed.
Wesley was very informative and knowledgeable regarding best mattress purchase for our 3yo twins. Seamless purchase
Didnt have to haggle on the price
I purchased this second mattress within 1 month of each other in the Exton store . I am a Beauty Rest lover and saw your store in Exton while moving my son in his apartment for school. The salesman was extremely nice and the purchase of two mattresses was extremely fair. Thank you!!!
We walked in and immediately greeted. We were not hounded. We walked around and asked questions about the beds we were standing in front of. Bob was very helpful and answered all of the questions without following us around and pushing to buy this one or that one. We were not asked about our budget... Continue reading
Our experience started out poor. We purchased a Beautyrest hybrid mattress in Nov 2020 at the Wayne location (which is now closed). At the time of purchase we were told that we had a 30 trial period. Unfortunately, the 1st mattress we bought was less than satisfactory. We called the Wayne Store abou... Continue reading
Me and my wife had gone to multiple Matress stores before going into The Matress Factory. We were pleasantly surprised at how easy it was to deal with the sales person who was friendly, knowledgeable, and engaging. We did not feel like we were forced into a decision, but instead given good advise on... Continue reading
We had a good experience at the Mattress Factory. The salesperson was very welcoming and helpful and listened to our needs.