The salesman was very knowledgeable, polite and helpful.
My wife and I visited several mattress retailers in the Philly metro area and researched mattresses online. We were so pleased with the service provided by the Mattress Factory manager, Jerry Polansky, that we made a second visit to Mattress Factory's Exton, PA, location and purchased three queen se... Continue reading
Very low stress easy experience
This spring, we finally got tired of sleeping in divots and waking up with backaches, and we decided to replace our old queen mattress with a king. We did some research and decided on a Simmons Beautyrest Black series, but we couldn't find a store that had more than one or two models for us to try o... Continue reading
Excellent service from Frank - very knowledgeable and helpful
Patrick was awesome. No pressure and made the process extremely simple and got us exactly what we needed!
I had a great buying experience and had a wide variety to choose from.
We weren't set on buying a mattress that day, however the salesman/store manager was extremely helpful and educated us about each type of mattress we were interested in. He worked hard to save us the most money and we found one we both liked, so it became an easy purchase.
Don't usually write reviews, but wanted to mention that Bernie was not only knowledgeable (easy to see he knew his products!), but was also not pushy! I was so happy with my experience, I bought an adjustable bed frame with my mattress purchase!
Thanks
steven made the purchase extremely easy
Steven is an excellent sales person. There was absolutely no pressure. just a good description of out alternatives.
Very nice sales person, went back a day later to get another mattress set, along with the Queen and Twin XL purchased.
Steven did not try to push us into something we didn't want. Instead he gave us a good description of all the products available and let us make up our mind.
Jerry was THE BEST! No pressure, informative, he listened to our needs & fit us with the PERFECT mattress!!!
Jerry was knowledgeable about the product. He gave us a fair price with no hard sell. I highly recommend Jerry and the Exton Mattress Factory.
I liked the price and how the salesman helped us chose what was right for us.
Bernie was the best. He was super nice, he knows everything there is to know about mattresses, and he wasn't pushy, which I love. We also went to mattress firm that day, and the guy there had an attitude because we didn't buy anything. I love my new mattress and the boys that delivered it be looking... Continue reading
We recently moved from WA state to PA & needed (wanted =) a new mattress. After reading up on mattresses and feeling even MORE confused than when I started I saw some off Jerry's reviews & figured "why not"! Jerry led us in the right direction, stayed within our budget & educated us on the differenc... Continue reading
There was a HUGE selection to choose from, far more than the other 4 stores I visited. Patrick was so helpful! The prices were great. I was looking for an extra firm coil mattress, which most stores only had 1 to choose from and they were all over $2000 (which I did not want to spend that much).O... Continue reading
Yep, I said it.
Just need a king bed frame. My son recommended Mattress Factory because he had just bought a mattress, box springs, and frame.
Shopping experience was great. Have only slept on mattress one night so far so I can't review mattress quality yet.
Great Quality. Friendly Service. Quick Delivery.
Very good experience buying a new mattress.
great customer service in store, no pressure, knowledgeable ... mattress very comfortable... what we were looking for
Pleased with purchase
Nice salesman. Did not have order fully accurate, made adjustments on the fly.
Steven is an excellent salesperson. He took the time to find out exactly what I was looking for and what I was comfortable spending. Delivery was quick & professional. And my Restonic bed is so comfortable, I love it!
First time user of this product. I have purchased this mattress based on self examined the product in store and read some good reviews from users in internet. Let's C 😉