I was a little apprehensive about buying a new bed and mattress. I thought it would be as bad as buying a new car but Ron Stone the store manager was excellent. He was not a sales man but more of an experienced bed guy. He took the time and listen to what we needed for specific health concerns a... Continue reading
Best experience purchasing a bed! Len made us feel welcomed and comfortable. Didn't feel rushed or pressured. Hands down best experience. Thank you Len S.
The purchase process was very easy
Really great experience with Tim at the Lawrenceville store. No pressure or hovering and we bought an excellent Tempurpedic.
Decided to stop into the Montgomeryville store to purchase a mattress. They had a large selection to choose from but I wanted a specific brand that was featured in their Labor Day sale. The salesman took me to the brand that I wanted and let me choose between the two that I wanted to see. He didn’t... Continue reading
Lots to choose from, friendly and helpful salesperson.
The Mattress Factory is a great locally owned shop for all your mattress needs. My whole family really enjoyed the process. All the staff was so helpful and there was never any pressure or rush to buy. My husband and I had to go at different times because of our schedules and they helped each one... Continue reading
Last year we bought a new bed for my mother at the store in Springfield. That experience was fantastic, so this year when I needed to replace beds for my sons, I decided to shop in Montgomeryville. I am once again so pleased - with the service in store and with the delivery. I would definitely r... Continue reading
The sales job was great as I mentioned in a previous review, and now I feel the need to come back and state that after two nights of sleep, my lower back pain has diminished. I am so thankful for that. It's amazing what a new bed can do, and surprising how a bad (or old) bed can really affect a body... Continue reading
Very good experience! Jim Conway was knowledgeable and helpful-no pressure sales.
Sales person was very good. He was very informative.
We needed a new mattress for our guest room bed. I read up on mattresses on Consumer Reports and they recommended Mattress Factory, I checked out the great on line reviews and the Memorial Day sales and headed to the Exton Store. I had a seamless shopping experience with Steven who greeted me at... Continue reading
Thank you Brad, Ron & Tim (Manager) from the Lawrenceville location. Friendly, Knowledgeable and Responsive to phone calls and concerns!
Worked with Andrew at Montgomeryville location. It was a pleasure to work with him, he has a really outgoing personality, and knows his product well. There was no pressure to buy, he asked a few questions about what I was looking for, answered all my questions, and asked my preference as to whet... Continue reading
Very happy and pleased with the help I received from John S. John helped make my decision very easy . He was very knowledgeable on all your products. Which is why I purchased from your locations. Thanks again John ! Looking forward to many years of quality sleep !
Great salespeople, no pressure, patient, knowledgeable, good value and quality, prices to fit different budgets. Overall very good experience. I recommend Mattress Factory.
The sales person, Wesley Nicholls was extremely knowledgeable and helpful. He answered all of my questions and helped me find the best mattress for my sleep style.
Great salesman. Friendly and courteous. Anticipated my question and was very informative
Kevin our sales contact did a great job and sold a good product!
We visited Mattress Factory in Oxford Valley center, Levittown, PA and Bob White helped us. He was extremely knowledgeable, no pressure, explained everything to us and answered our questions. We left the store and then went back that afternoon to order our new mattress. Thank you Bob White for your... Continue reading
Worked tonight with Dwight! He was amazing and patient and really listened to what we were going for. I was really impressed with his relatability and his willingness to let us take our time and make sure we made the right decision! Way to go Top Notch
Received a great deal today from Kevin Etheridge, unbeatable price and great turnaround on the delivery! Shop with full confidence, folks! AAAAA+++++ Service! Thanks, Kevin!
Wesley Nicholls was helpful, knowledgeable and not pushy which we appreciated. Overall we had an excellent experience.
I'm normally ready for a salesperson to pitch me as soon as I walk in the store. Instead, Wesley greeted me and asked me what I was looking for. I told him what I wanted, he selected two models and told me he thought I'd like one of the two. After trying them out, I asked Wesley a few questions. His... Continue reading
I'm normally ready for a salesperson to pitch me as soon as I walk in the store. Instead, Wesley greeted me and asked me what I was looking for. I told him what I wanted, he selected two models and told me he thought I'd like one of the two. After trying them out, I asked Wesley a few questions. His... Continue reading
We purchased a bed for my daughter and liked it so much we decided to buy another for another of our children. I called the store and Bob took care of everything. I couldn't ask for a better customer experience.
Our buying experience was wonderful!! Kevin helped us find exactly what we wanted, at a price we could afford. Our set was just delivered. We LOVE it!!! The delivery guys were in and out of here in 20 minutes. They called to let us know they were on their way, and were so professional!!! Thank you f... Continue reading
Wesley did a nice job showing me various mattresses that might fit my needs and explaining their differences. The store was clean and well organized.
I just got the mattress today.
I just got the mattress today and it seems to be a good quality one.