This is the second mattress and box spring we have purchased from The Mattress Factory. The store is easy to move around in and the salespeople are friendly and give you plenty of time to try out all mattresses that you want. They are quick to answer any questions while giving you the alone time to... Continue reading
Andrew H was an outstanding salesperson. We weren't rushed and ended up getting the perfect mattress. Would definitely return to Mattress Factory in Plymouth Meeting for our next purchase
Excellent, efficient service. Knowledgeable sales person. Even the delivery guys were nice.
Very Happy
Marc M., The sales person was very nice and not pushy at all. He read is customer well. Your delivery men were also very good, polite and helpful. All in All a very good experience and I would recommend your location.
After 18 years it was time for a new mattress. Our old mattress was Simmons so why not get the same brand and see if it lasts 18 years also.
Knowledgeable, patient, and friendly staff - Steven and Andrew were the best. They answered all of my questions, gave me room to compare quality vs pricing, and ultimately brought much needed clarity to the decision-making process. Thank you guys - I don't know how the other locations operate, but... Continue reading
This was overall the best experience. Andrew helped us immensely with our purchase and was so detail oriented. Bill and Matt were our skillful installers and made a good experience a great one. Thank you for your expertise! This will now be our family store!
The salesman Jerry was the most helpful sales person I have ever met, no pressure what so ever. I told him what I was looking for he gave me some options, and what to consider. I tried several models and tried different brands and he answered all my questions very professionally. I left the store an... Continue reading
I have not yet received my mattress set but I must tell you how impressed we were by Bob Riley. He was friendly, very knowledgeable and helpful. You also had great prices during your sale. We had also shopped at Raymour and Flannigan and Macy's. We hope we love our new mattress. Thank you
Good Experience
Very Comfortable mattress......really satisfied.
Great mattress!
The sale's Mgr Dennis helped us buy 2 mattress sets he made us feel very comfortable ,he help us tremendously full of information and knowledge he help us make the right choice on the right queen mattress set for us and full set for our toddler he made the whole experience very pleasant he is a true... Continue reading
Thanks for all the help and education. A pleasure.
Good experience. Great salesman!
excellent
Easy in and out trip. Salesman was very knowledgeable.
Love my new ujustable bed and mattress sleep real well
The salesman was very helpful and didn't pressure you into buying.
I purchased a mattress for myself and children. Love, Love, Love the beds. Secondly, I referred my parents to you all and their experience there was wonderful. Their sales rep was Mr. Len. He was very, very helpful and they are loving their new bed as well. Thank you so much Mr. Len and Mattress Fac... Continue reading
We are pleased with the experiance
No sales pressure. Professional staff
Easy to deal with. No pressure.
We particularly like that the sales person was knowledgeable and walked us through the process. There were no sales pitches and no pressure. This company does not work on commission, so no pressure to buy the most expensive mattress in the store. We haven't had the mattress that long so we are sti... Continue reading
Jerry Polansky was very helpful. He listens to all my concerns and pointed me in the right direction, and also gave me a few options to consider. He was not at all pushy, and he really worked with me to find what I needed.
Great customer service, very pleased with purchase.
Love it
We were very pleased with out service. Jerry was great!
The salesman was very helpful, knew the different brands of mattresses and didn't make you feel pressured to buy anything.