great
We have bought many mattresses from Mattress Factory. When we went to buy this one, as usual we received excellent service. The salesman was friendly, professional and experienced. We described what we wanted in a mattress and he showed us many choices within our price range. The delivery men were a... Continue reading
My salesman was Wes... who was able to handle my transaction over the phone with zero worries. I knew which mattress I wanted however a location near me did not have it on display. I found one on display somewhere else to show my husband before making such a huge purchase. Called Wes right up in S... Continue reading
Excellent experience
Our salesperson, Jerry, was very knowledgeable and helpful in our search of what initially seemed to be a search of similar products. He helped us narrow our choices and arrive at our preference.
It was a pleasant experience. I was not pressured as in the past at other mattress stores the salesman was knowledgeable of the products
We love the bed, it's hard to get out of!
So far so good. Very happy
good service
My salesman, Eric, was the best. After taking his time to help my husband and me select the best mattress, Eric then helped us select a great mattress for my mother. Mom is a tough customer and she was very pleased with the mattress we purchase using Eric's advice.
Everyone I dealt with on multiple visits to the store was friendly and knowledgeable. My wife and I have slept on a waterbed for over 30 years so we were a little anxious about buying a "conventional" mattress. These folks know their stuff and really put us at ease. Price was better than the furn... Continue reading
Great experience. Easy.
We had a very pleasant experience at the mattress factory. our salesman, Jerry Polansky, was knowledgeable, friendly, and patient while we took our time to choose a quality mattress. very satisfied.
The process was fast and simple. Next day delivery was appreciated.
See review from i Comfort Blue Max 1000 Plush Queen Low Profile (VL4972)
Bob is extremely knowledgeable and friendly he made my purchase quick and seamless. There were no pressure or sale tactics. Quality mattress and fantastic experience!
good quality and recommend to friends
My experience was very satisfying. Mr. Jerry Polansky was very helpful and was apleasure meeting him . He is worth keeping. thank you Mr Jerry
Had a great experience with Jerry and Steve in the Exton location. I will recommend the Mattress factory in future.
Went in to Langhorne PA location to purchase a full size bed frame and the manager John was very helpful and nice. Service was great, will definitely do business there again
Amazing!
Great customer service, wasn't rushed.
Simple and easy
Very Satisfied with purchase
mattress was delivered on time with no issues and I have a very small door way-
Mattress Factory had a great selection and was able to explain to us the differences between them so it made our selection easier.
very pleased with the whole experience
My wife, children, and I walked in with not knowing a whole lot of where to start, but our sales rep was great and enlightening. He started with the sames sales pitch that they are a family run business and do not work off of commissions, so this helped us in not feeling a lot of pressure to buy a... Continue reading
Acceptable experience