My salesman was Wes... who was able to handle my transaction over the phone with zero worries. I knew which mattress I wanted however a location near me did not have it on display. I found one on display somewhere else to show my husband before making such a huge purchase. Called Wes right up in Springfield, PA who in turn gave me the best price I could find over the phone. Easiest phone order I ever made, delivered on time, in excellent new condition! Had receipt emailed and saved the hassle of driving with husband again to Springfield.