Jerry was fantastic! We walked in and he was very helpful and honest. We were in an out quickly- I even had time left on my lunch hour! We are excited to get our new mattress delivered. The price was great.
I'm very happy with the sales people and product.
Jerry Polansky was great to work with -- very helpful and accommodating! Definitely recommend!
Mattress Factory has an excellent selection. After I explained why I was looking for a new mattress, Erich guided me to several options and thoroughly explained the construction and how that would affect my sleeping comfort. I am thoroughly satisfied with my purchase.
Great customer service!
Great salesman. And my back pain dissapered in like a week
Jerry was very knowledgeable and worked with me to find the best solution.
Dennis was our sales manager and he was very knowledgeable about the products !! Would definitely shop here again.
We had a wonderful experience from the second we walked through the door till the time we walked out. Most mattress sales places put a lot of pressure on you. Mattress Facorty was much different. They showed us everything in our price range, answered all of our questions, no pressure to buy, and the... Continue reading
Great service, Jerry is very knowledgable of all products in the store, not pushy, great buy! Bought three mattresses here in the past and will only ever buy from TMF!
My fiancé and I stopped at your store after a trip to target and we're only planning on testing mattresses to see which firmness to get so we could buy one online. However we met the store manager Jerry and he talked us through what was what and prices and as he left us to make our decision it was p... Continue reading
Our experience in our mattress purchase was excellent. The salesperson, Patrick Murphy was very knowledgeable and provided an excellent buying experience. We would recommend Mattress Factory to friends and family.
Easy, no pressure, purchasing experience
Andrew was an friendly and knowledgeable person, no pressure. Had a frame problem in where the wrong frame was delivered, called Andrew and problem was fixed within 24 hours. Delivery guys professional and friendly. Great experience! thanks
Erich was awesome! Very patient with my 100 questions and extremely knowledgeable. This is our 4th mattress purchase at The Mattress Factory. Our very first experience was looking for a bed for our 5 year old. Every other places was hounding us to buy a $3500 mattress....for a 5 year old! Last... Continue reading
This was my first mattress purchase and TMF was my first stop so I didn't expect to buy anything there. However, after visiting 3 other mattress/furniture stores, I returned to TMF because the price was right and the salesperson, Jerry, gave me enough information to help me make an informed decisio... Continue reading
I am a good experience and the sales people were helpful and pleasant.
Great and fast service
We had a wonderful experience here - we spent a little more than we wanted, but the sales guy did not pressure any particular mattress on us. He let us decide which one was best.
We were purchasing our first bed together and Mattress Factory, mainly our sales person Len just made it a great experience. He really helped up us look at our options and know exactly what were getting.
Knowledgeable salesperson, pleasant and professional. Good selection and was not rushed into a decision.
I want to comment on the excellent service I received when purchasing my mattress. Bob the salesman was not only courteous, but very informative. I learned things about mattresses I never knew before. I will highly recommend the Mattress Factory to anyone I know looking for a new mattress. Thank yo... Continue reading
We were very satisfied with our experience at the mattress factory. The salesperson was informative and open to questioning but did not push the sale, which is always appreciated.
Salesman was very helpful.
everything was handled professionally
I would definitely consider making my next mattress purchase at the Mattress Factory in Newtown Square.
Thank you
Bob Riley was very helpful, knowledgeable and pleasant to deal with.
Great mattress.
So far so good! Our new mattress set has yet to be delivered but ordering over the phone was easy and our sales person very knowledgeable