Sunny, the showroom manager, was extremely helpful. I ended up buying a floor model at his suggestion, which turned out to be a great deal, and something I will not regret. He was extremely personable, even sending a follow-up email. I would highly recommend this location to friends and family
Wesley was a great salesman very helpful
Wesley was very informative and nice. He wasn’t pushy and genuinely pointed us to what our needs were instead of trying to sell something that we really didn’t.
Good
was a little upset about how long i had to wait to get my mattress delievered but everything changed when they arrived . great attitudes and outgoing . 5 stars!!!!!!!!!!!!!
Nice staff
The Vineland location was a great experience; our salesman Ron was extremely helpful and knowledgeable. I’d certainly recommend this location to others.
just now We had the best experience. John Nalbandian was who helped us. He so patient with our little ones and very informative... not pushy at all! We came in with an idea of what we wanted and he was able to show us what was comparable and showed us several models till we found the matress that w... Continue reading
Steve at your Exton Pa. office was the mail reason for our purchase. His knowledge and attention to our needs really made the difference.
Jerry was excellent in guiding us to the right mattress for our needs
Great Service
Very happy with my new mattress
The sales person, Ken, was polite, knowledgeable, with no pressure to buy. He made my day!
Great experience after previous stop. Steven's integrity and that of the Mattress Factory.
Very nice salesman. In and out quickly.
This is our second purchase here. Both were easy no pressure experiences! Quick delivery and very friendly staff.
We had a great customer experience. Steven was a great help!
Very nice explanation. Very nice products.
Pete and Donnie provided the absolute best delivery service of any purchase ever delivered to my home. They were efficient, careful, and beyond courteous. Absolute gentlemen who completed the set up and left the room and surrounding area spotless. A total pleasure dealing with them.
Marc gave great customer service. Left a competitor's store, where we previously shopped, due to poor service and a bad experience. Went directly to Mattress Factory. Bought here in Langhorne store due to excellent sales info with respect and pleasant demeanor. Will come here first next time. Thank... Continue reading
Sunny quickly helped me find exactly what I needed without any pressure to purchase. Outstanding. The delivery team was fast and efficient.
Walked in not sure of what I wanted. Eddie was great. He gave me advice. I walked out with some thinking to be done, and went right back. The price was right, delivery was convenient for me, and on time. The guys who delivered were polite, and made it look super easy to move a queen size mattre... Continue reading
Very satisfied with my new mattress. John was very helpful and the delivery people were great. Would 100% buy another mattress again from Mattress Factory
John did a great job showing us all the different mattresses in the showroom and eventually pointing us in the right direction to the king and queen sets we purchased. The mattresses were delivered a few days later by an excellent delivery team. They respected my home and were extremely careful whil... Continue reading
Andrew was very knowledgeable and provided us with good advice without being pushy.
Len was a pleasure to work with! Do yourself a favor and come here FIRST. Every other salesperson and store I've dealt with is a complete waste of time and money. Len gets right to where you need to be without the games and sales tactics for a quick and easy process. 100% satisfied customer and comi... Continue reading
Everything from the purchase to the delivery went smoothly. I would highly recommend shopping here.
John is AMAZING. He was extremely helpful the second my husband and I stepped foot into the door. He didn't pressure us and he remembered exactly what mattresses we each liked, leading to the purchase of a very comfortable mattress that fits the needs of both my husband and myself. Will definitely b... Continue reading
Everything was great.. good experience at the store, excellent salesman in R. Nicosia, quality products, good delivery service bringing in new set and taking away the old. The only hang up for missing the 5th star is that our original delivery date was on Friday, May 10 and unfortunately our queen... Continue reading
Good service