Walked in not sure of what I wanted. Eddie was great. He gave me advice. I walked out with some thinking to be done, and went right back. The price was right, delivery was convenient for me, and on time. The guys who delivered were polite, and made it look super easy to move a queen size mattress. It has been a month since I received the bed, and I couldn't be more thrilled with my purchase. Serta perfect sleeper Kirkville plush pillowtop is an amazingly comfortable bed!