Salespersons were very nice and accommodating.
happy all around
I purchased a mattress for my parents. They love the mattress and said the delivery was very professional and they came exactly when they said they would come.
I purchased a mattress and box spring from Ron and could not be happier. Ron knew just the right mattress for us. Very knowledgeable and a very pleasant person to work with. Would definitely recommend this store to my friends.
Erich was a great sales person...love the no commission sales as you can just go and try all the mattresses without someone haggling about price . delivery was great, very professional delivery guys
This is the second mattress we have purchased from your store within the last year. Very satisfied with company and the service.
It was a pleasure dealing with Jerry. He had very good information and seemed to know the products in the store. I would recommend to anyone looking to replace their mattress that this is the place to shop.
LEN WAS AWESOME! PAINLESS PURCHASE! Incredibly quick to help find the perfect fit for us. THANK YOU SO MUCH!
purchased 2 twin sets, great staff
Good selection and excellent sales support from Bob Riley.
My bed is great. Just the right feel
I am very pleased with my purchase
My fiancé and I went to many different mattress stores, but none could compare to the experience at the Mattress Factory at the Newtown Square location. Bob Riley was extremely patient, helpful, and knowledgable. He gave us the best mattress experience. We are very picky individuals and could not de... Continue reading
our salesperson was professional, knowledegable, and friendly.
Good selection and prices, and a friendly, knowledgeable salesman
We were very happy with the service and support when we went to Mattress Factory. We chose a firm bed, but the bed on the floor was a bit softer than the one we received. We will be purchasing a memory foam mattress topper. The savings we received buying a therapedic bed makes it worth buying the... Continue reading
Mattress is very comfortable. Salesman was very helpful
We worked with Steven. He was very patient and explained things very clearly. He answered all of our questions, even those we asked more than once. I really appreciated that he wasn't set on selling us the most expensive mattress but the mattress that was going to best for us and meet our wants/need... Continue reading
My elderly parents needed twin beds. They haven't shopped for beds in a very long time. Dad (94) is in a wheelchair & Mom(88) uses a walker. Andrew was so helpful as he explained the different options for them. He was remarkably patient with their limits for getting on & off the different beds they... Continue reading
Good experience
Easy and a good selection. Mattresses not previously used.
My experience with The Mattress Factory was a very pleasant one. I visited the Langhorne store twice and the salesperson John was fantastic. He never pressured me to do anything and told me to take as much time as I needed to decide. He informed me of a sale that I was not aware of and made me feel... Continue reading
I was very happy with the way the salesperson explained everything and what he showed me. Slept fine after delivery
happy with customer service. and friendly attitude
Great mattress, very comfortable. Jerry was excellent to us in the store.
When I discovered that my initial purchase of a floor model was damaged during the delivery process, John Nalbandian responded promptly and offered me several options. I was very pleased with the way in which this matter was handled!
Happy with the service!
Very helpful sales representative
Great Price, Salesman was very honest and helpful.
Erich was patient and answered my questions. He looked genuinely happy to help. The first guy I spoke to (not Erich) when I entered the store was not very helpful and his attitude was like "Please get this over with quickly." The only reason I stayed and made the purchase was because of Erich.