I want to thank Dennis at the Springfield store for all his time and patience in helping me with a no pressure purchase of 2 king and 1 twin mattress, box spring and bed frames..I also want to thank the delivery guys for delivering everything to Ocean City, New Jersey.., a 2nd floor delivery !!! A... Continue reading
Dreading purchasing a new mattress I decided to visit Plymouth meeting location after speaking on the phone with Brad. On the way we stopped at another nearby almost across the street store with national presence. They showed two mattresses that were very tempting but i made a commitment to at lea... Continue reading
I love my Beautyrest mattress.
Satisfied with my purchase and great customer service!
We just bought a new mattress and it couldn't have been a better experience. Thank you Mark M. We are so glad to buy local and from a family owned business. This was from the Harleysville store.
Recently purchased a Mattress from the Newtown Square location. Wesley lead us to a few brands to consider based upon our criteria and price range. He reviewed the quality features of each brand and was extremely knowledgeable. Also let us talk privately so we could have a discussion and decide.
Very friendly people
Wesley knew exactly what I was looking for. He was easy to work with and extremely knowledge on the product. The process was smooth and enjoyable with him as my salesperson!
Thank you so much for making it easy to purchase a new mattress. Person took care of me was so helpful and made it affordable for me to pick something very nice. Delivery was prompt and easy.
All Good
My daughter loved the mattress in the store so we bought it
My daughter loved the mattress in the store so we bought it
Salesperson recommended several for a side sleeper. After 2 visits I decided to go with his top recommendation and I am glad I did. ZZZZZZ
Great service. Thanks Ron. Very professional. Store was clean. Great job!
Wesley Nicholls made my purchase experience incredible! Thank you!
Great service - knowledgeable specialist
Very easy purchasing experience. Delivery on time 2 days later. Would definitely shop with Mattress Factory again
Went into Springfield store was helped by Len.What a very friendly cooperative man.He saw to my every need.Iam very aware of Covid and am leary about everything but Len sprayed the mattress all down,put on a pillow cover and made sure I was comfortable and felt safe.I will shop at this store in the... Continue reading
Pleased with my mattress. Salesman was professional and easy to communicate with. Phone transaction. Fast delivery . Deliveryman were great.
Convenient, Great Selection, Knowledgeable, Easy Process
Great experience. Wesley was knowledgeable and personal. Great options at store, delivery was fast and efficient. We are very satisfied!
No complaints thus far!
We were greatest in a friendly manner. Asked several questions about the type of mattress we were interested in buying and quickly had a spectacular, comfortable mattress all lined up for delivery!
Your operation is real good. Thee salesman was great and the delivery and set up was smooth and men were perfect gentlemen
We received no nonsense, no pressure service from a friendly and helpful staff member. We basically knew the brand and what we interested in purchasing since we have had previous experience with Mattress Factory. We received quick and efficient delivery and setup.
Our sales rep was wonderful in helping us identifying the right fit mattress for our little one.
Great quality and comfort for a reasonable cost. Sales support was excellent!
Went in to look for a new mattress. Patrick was fantastic and helped me find the one best suited for me. He was terrific and applied zero pressure. Will be back again
My husband and I came in to look for a bed for my mother who has just had surgery. Jim was very knowledgeable and helpful. We will definitely be a repeat customer.
knowledgeable salesperson