No pressure during the sale, I like that. Salesmen was very knowledgeable about product and gave good advice on what type of sleepers we were to make sure I was getting the best product for my money. Great experience..
We got a great product at a fair price. Knowledgeable sales staff.
Sales man was sincere, informative, honest and helpful.
Marc Melnick was a terrific salesperson. He was knowledgeable and helped to make for a pleasant shopping experience.
Very informative sales person, nice product.
Everyone was very helpful.
No hassle, good advice , easy shopping... it's why we came back to the states and Mark epitomizes all of these qualities. When I need my next mattress ..... guess where I'm shopping! Thanks Mark
John was outstanding. He was really helpful.
My mom purchased this mattress set for my 3 year old son. We got a great high quality mattress for the proce we wanted which was a promo for Labor Day. The sales team was excellent and made us feel very comfortable. We preferred to purchase from a family owned and operated business rather than go... Continue reading
Comfortable mattress
John and Marc were very helpful! I had a great experience picking out and buying a mattress!
great
We have bought many mattresses from Mattress Factory. When we went to buy this one, as usual we received excellent service. The salesman was friendly, professional and experienced. We described what we wanted in a mattress and he showed us many choices within our price range. The delivery men were a... Continue reading
My salesman was Wes... who was able to handle my transaction over the phone with zero worries. I knew which mattress I wanted however a location near me did not have it on display. I found one on display somewhere else to show my husband before making such a huge purchase. Called Wes right up in S... Continue reading
Excellent experience
Our salesperson, Jerry, was very knowledgeable and helpful in our search of what initially seemed to be a search of similar products. He helped us narrow our choices and arrive at our preference.
It was a pleasant experience. I was not pressured as in the past at other mattress stores the salesman was knowledgeable of the products
We love the bed, it's hard to get out of!
So far so good. Very happy
good service
My salesman, Eric, was the best. After taking his time to help my husband and me select the best mattress, Eric then helped us select a great mattress for my mother. Mom is a tough customer and she was very pleased with the mattress we purchase using Eric's advice.
Everyone I dealt with on multiple visits to the store was friendly and knowledgeable. My wife and I have slept on a waterbed for over 30 years so we were a little anxious about buying a "conventional" mattress. These folks know their stuff and really put us at ease. Price was better than the furn... Continue reading
Great experience. Easy.
Went into store looking for a new mattress.Had a good salesperson.Walked out of the store as a new owner of a real nice mattress and also a glide away freestyle base
I purchased a Beautyrest Black Natasha Luxury Firm Pillowtop Queen set. When the mattress was delivered, there were several punctures near the thick binding around the mattress (top of mattress binding). I was infuriated that I spent $2,800 for a "high quality" mattress that was damaged. Mattress F... Continue reading
Simple and easy
Very Satisfied with purchase
mattress was delivered on time with no issues and I have a very small door way-
Mattress Factory had a great selection and was able to explain to us the differences between them so it made our selection easier.