From the moment you enter the store you feel at ease thanks to the excellent sales staff. They introduce themselves and immediately let you know that they are there to make your visit a rewarding experience. Once we explained what we were looking for our salesman asked us if we had a specific brand...
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The Mattress Factory
Hi Donald, Thank you for coming to see us in Montgomeryville and for sharing your experience. We really do try to offer something different than the big chains with our zero pressure so I am glad you enjoyed it. Please help us spread the word to your family and friends. Have a great day and enjo...
Absolutely great customer service, and an overall wonderful experience
The Mattress Factory
Hi Bryan, Thank you it was a pleasure to help you here at the headquarters yesterday. I really appreciate the support you guys give us here at TMF. Stay safe and please let me know if there is anything I can help with in the future. Enjoy the new mattress! Sincerely, Chris Conway President Ma...
Dennis was terrific at his job. Funny and informative
The Mattress Factory
Hi Patricia, Thank you for your purchase and for the nice words about Dennis. We are glad his is a part of our TMF family. I will pass along your comments to him. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattre...
Hi Florence, Thank you for coming to see us in Springfield. Enjoy your new mattress and please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi David, Thanks for your business we really appreciate it. If there is anything I can do for you in the future please let me know. Have a great day and thank Carol for me :) Sincerely, Chris Conway President Mattress Factory
After 3 unfortunate experiences, our salesperson PATRICK MURPHY went above and beyond the call of duty to help and satisfy us. We received outstanding service, fast delivery, extremely knowledgeable and courteous service and answers to all our questions. My husband prefers a firm mattress while I l...
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The Mattress Factory
Hi Suzanne, Thank you for your business and for taking the time to share your experience with us. Pat is awesome and I will pass along your kind words. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Very firm bed good at a good price got it on the Presidents Day sale the employee Jim was very helpful he told us about the sale day coming up we looked around and couldn't find a better quality bed any cheaper Sleepy's try to get up to finance when we wanted to pay cash I recommend this place to an...
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The Mattress Factory
Hi Teresa, Thank you for your purchase and sharing your experience. Jim is my brother so I appreciate the kind words he is terrific. If there is anything I can do for you please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Nice clean store. Greeted -- not pounced on -- shortly after entering the store. Our salesman, Erich, was beyond helpful, polite, considerate and congenial. Very good at what he does. Told us about the store and no commission sales. Absolutely no high-pressure sales at all. We explained what w...
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The Mattress Factory
Hi Jane, Thank you for your purchase and for taking the time to share your experience with us! As a family business we really appreciate it. I am glad you enjoyed our zero pressure shopping experience. If there is anything I can do for you in the future please let me know. Have a great day! Si...
Bob Riley was very knowledge, patient and friendly.
The Mattress Factory
Hi Pamela, Thank you for your purchase and nice comments about Bob. If there is anything I can do for you in the future please let me know. Sincerely, Chris Conway President Mattress Factory
On 2/9, I found Mattress Factory on line and found a store near by in Exton. I called the store to see if they had the mattress I was interested in and they said they did along with 80 other mattresses. Jerry Polansky couldn't have been nicer both on the phone and in person. He knew his mattresses...
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The Mattress Factory
Hi Richard, Thank you for your purchase and your kind words about Jerry. He is terrific and we are glad he is part of our TMF family. The Bryn Mawr is a great value and I hope you enjoy it for many years to come. If there is anything I can do for you in the future please let me know. Have a gre...
Hi Ralph, Thank you for coming to see us in Montgomeryville! If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
I had a very good experience sales person who was very helpfull.
The Mattress Factory
Hi Joseph, Thank you for coming to see us in Williamstown. As a family business we appreciate your support. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Our salesman Mark was helpful and informative, able to answer every question. We felt no pressure and got just the right amount of help to select the right mattress for us. The price was surprisingly low, much lower than Macy's, and it was delivered the next day for a minimal charge (again less th...
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The Mattress Factory
Hi Kris, Thank you for your purchase! I appreciate you taking the time to share your experience with us. We really do strive to offer pressure free shopping. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress F...
Hi Denise, Thank you for your purchase and I am glad you like it so far. I hope you enjoy your new mattress for many years to come. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Frank, Thank you for your purchase and I am glad you had a nice experience with us. Please help us spread the word to your family and friends. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
The guy that helped me at the NE location was really nice and patient he didnt rush me to make a sale and showed me all the mattresses that he thought i would be interested in based on what i told him i wanted. This was a pleasant experience and i feel like i got an excellent mattress at a decent pr...
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The Mattress Factory
Hi Briana, Thank you for your purchase and for taking the time to share your experience with us. Your salesman was either my father or brother so I think they are terrific :) I will pass along your sentiments to them. If there is anything I can do for you in the future please let me know. I hop...
The sales staff was friendly and super helpful. Only reason I didn't give 5 stars was I would have liked some more information on how to handle the odor the new memory foam mattress gives off.
The Mattress Factory
Hi Sarah, Thank you for your purchase and nice comments about our team. Sorry about any confusion memory foam will sometimes have an odor initially from the sealing of the plastic and the speed it goes into production then to the bag. It will dissipate quickly. I hope you enjoy your new mattress...
Hi Laurenthia, Thank you for your purchase and I am glad we could be of service. Enjoy your new mattress and have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Tome, Thank you for shopping with us I am glad you enjoyed the experience. Please help us spread the word to your family and friends. Have a great day! Sincerely, Chris Conway President Mattress Factory
Bought mattress to replace a 20 year old mattress. Like the no pressure experience.
The Mattress Factory
Hi Debra, Thank you for coming to see us in Lawrenceville. I am glad you enjoyed our no pressure shopping experience. We really feel is separates us from the rest. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Matt...
We were looking for a firm mattress because me and my wife have lower back pain. We got what we wanted within our budget.
The Mattress Factory
Hi Kunal, Thank you for your purchase and I am glad we could meet your needs. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi Jessica, Thank you I am glad we could find you one you liked. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory