Very Happy with the service and help we were given -0 Thanks
The Mattress Factory
Hi Marianne, Thank you for you business we really appreciate it. Have a great weekend and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
Just wanted to say my wife and I bought a new mattress on Sunday March 6th from your Vineland NJ location. Martin was our sales person and we could not have been more pleased. He was extremely knowledgeable, and the service we received before and after the sale was above and beyond. We will be makin...
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The Mattress Factory
Hi Jon, Thank you for your purchase and the kind words about Martin. I hope you and your wife enjoy your new mattress for many years to come. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Hi Anthony, Thank you for your purchase. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
The customer service was great. The sales associate was friendly, knowledgable, and doesn't work on commission, so I did not feel the pressure of someone needing to make a sale.
The prices were comparable or better than other stores that I had looked in.
The Mattress Factory
Hi Lisa, Thank you for coming to see us in Springfield. I am glad you enjoyed our pressure free shopping experience. Have a great night and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
I wanted a mattress to replace a sleep number bed. After doing research on line and talking with the manager in Exton,
I decided on The Mattress Factory. I bought a Serta Perfect Sleeper Cooper Lakes Plush Pillow Top. The process was uncomplicated, the delivery date was met as promised, and the p...
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The Mattress Factory
Hi Patti, Thank you for your purchase. I am glad Jerry could help you find a great replacement. The Cooper Lakes Pillow Top is on of our top selling models. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress...
My buying experience at the Exton store was excellent! Jerry assisted me. He was friendly, informative and no pressure-as promised! Delivery went smoothly also. Very happy with my purchase!
The Mattress Factory
Hi Karen, Thank you for your business we really do appreciate it. Jerry is awesome and I am glad you enjoyed the experience in Exton. Please help us spread the word yo your family and friends. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Mark Leotta knows mattresses! He was funny and very personable. Overall a great experience!
The Mattress Factory
Hi Dodi, Thank you for your purchase! Mark is a lot of fun and his customers love him. I will pass along you nice comments to him. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
This is where your bedding needs are fulfilled by mattress experts at main street pricing.
The Mattress Factory
Hi John, Thank you for coming to see us in Williamstown. I hope you enjoy your new mattress. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress Factory
I was looking to purchase a new bed for my ever-growing 13 year old son. The sales person was very nice and knowledgable. We had looked at another place and the quality was not the same at all. My son is very happy with his new bed and I'm wishing I had purchased myself one also at the great price
The Mattress Factory
Hi Jill, Thank you for your purchase. I hope your son enjoys his new mattress for many years to come. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
It has truly been a long time since my husband and I have bought a mattress so today was the day for a new one. Our first stop was at another store not too far away from the Mattress Factory; saw a couple of possibilities but wanted to continue to shop and then we pulled into the Matress Factory an...
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The Mattress Factory
Hi Terri, Thank you for your purchase and for taking the time to share your experience with us. Len is terrific and I am glad he could help find your perfect mattress. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President...
I shopped three other stores for what i was looking for. None of the others were able to give me the information I needed or the price I was willing to pay.
Thank you for such an easy buying experience.
The Mattress Factory
Hi Mary Ann, Thank you I am glad you came to see us in Deptford. Have great weekend and enjoy your new mattress! Sincerely, Chris Conway President Mattress Factory
Great customer service from Martin Muniz. Not pushy at all. Have not received my mattress yet but happy with the Mattress Factory to date.
The Mattress Factory
Hi Dennis, Thank you for coming to see us in Vineland. I will pass along your kind word to Martin. Please let us know how you like you new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
A much better experience than we had with "other" stores!
The Mattress Factory
Hi Jennifer, Thank you for coming to see us in Exton. We really do try to offer something different that the other companies. Have a great night and enjoy your new mattress. Sincerely, Chris Conway President Mattress Factory
Jerry the sales manager was excellent. Explain everything to us. Great experience
The Mattress Factory
Hi Gina, Thank you for your purchase and the nice words about Jerry. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress Factory
I love my bed it was here on time. The Delivery man came in and went right to work.
The Mattress Factory
Hi Brandy, Thank you for shopping with us in Montgomeryville! I am glad you like you new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
It was a nice experience picking out our king mattress. We are very pleased with the brand we picked out. I wake up in the morning with no aches and pains.
The Mattress Factory
Hi Theodore, Thank you for coming to see us in Langhorne! I am glad you and Maria are sleeping with no aches and pains. If there is anything I can do for you in the future please let me know. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
Hi Saramma, Thank you for shopping with us and for you kind words about Jerry. I will be sure to pass them along. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
I really liked the service at this store. the sales person was helpful but not pushy. He helped me find the right set and scheduled delivery before I left the store. the bed came as scheduled and it's perfect! Now I'm getting a full night's sleep.
The Mattress Factory
Hi Heidi, Thank you for your purchase and for sharing your experience. If there is anything I can do for you in the future please let me know. Have a great day! Sincerely, Chris Conway President Mattress Factory
Hi James, Thank you for your business we really appreciate it. Have a great weekend and please help us spread the word to your family and friends. Sincerely, Chris Conway President Mattress Factory
Good experience in store, waiting on my set. Hope it's as good as I recall!
The Mattress Factory
Hi Kara, Thank you for your purchase and please let us know how you like your new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory
In the store, I was given time and space to make a decision on a mattress. It was a "no-pressure" experience. The mattress was delivered early and quickly. I was very satisfied with the customer service in the store and over the phone once the purchase had been made.
The Mattress Factory
Hi Elena, Thank you for coming to see us in Exton. If there is anything I can do for you in the future please let me know. Have a great night! Sincerely, Chris Conway President Mattress Factory
We liked the store, but the sales help could use some work. We were trying to get some additional information after the mattress was delivered, and could not get satisfactory help.
The Mattress Factory
Hi Kevin, Thank you for your purchase. Sorry about not getting additional information but please feel free to contact me for any help I can provide. I hope you enjoy your new mattress. Have a great weekend! Sincerely, Chris Conway President Mattress Factory