After purchasing my son's mattress in the store, I called to add my daughter's. Jim was so helpful! The sale prices was unbeatable so instead of waiting a few more months, we had to take advantage now. Perfect first time mattress and very comfortable!
Jerry, the Exton store manager, is amazing. He helped us select the right mattress for us, treated us like you would want to be treated, gave us a good deal and helped us while we had trouble getting back into our home to take delivery. Throughout our ordeal Jerry made everything very easy and he... Continue reading
Our experience today was wonderful. We walked in and in about a half hour, we had purchased our new mattress. Our salesperson listened to our concerns and found us an excellent bed that I can wait to receive!
Mr. Andrew Hoven was a very nice salesman. He was very nice and easy with us. He answered every question we had. He wasn't your pushy salesman. We were very happy. I would defiantly recommend Mattress Factory to my friends and family. Thanks.....
I had heard so many wonderful things about Mattress Factory. This location, in particular, received rave reviews. From the moment we walked in until the day of delivery, the service we received was world class and we were able to score a heck of a deal!
Excellent sales people, no high pressure, sales person was very informative and they had a huge inventory. 1st class store to shop in
We received great service, and delivery of the mattress was very quick.
Great prices!
I HAVE RESEARCHED MANY PLACES TO BUY MATTRRESS'. THIS IS MY FOURTYHMATTRESS SET PURCHASE FROM TMF. THE QUALITY IS SUPERB AND THE PRICES ARE THE BEST. YOU GET A BETTER QUALITY MATTRESS HERE FOR LESS MONEY
Jerry did a great job of explaining our options and the corresponding prices. Buying a mattress can be quite daunting.
Delivery was quick easy .
We purchased a king size mattress to replace our Queen. We are extremely happy with the purchase and the whole experience was painless and stress free. The manager of the store, Jerry Polanski, was extremely knowledgable and he answered all of our questions and concerns. We never felt pressured to... Continue reading
The sales people were very helpful and answered all questions. The prices were also decent compared to other big name stores.
What a great experience! Jerry was fantastic and very knowledgeable. I will be referring everyone I know. I thought purchasing a mattress would be difficult, but it was relaxing and no pressure at all!
Our kids love their new beds.
We went in looking for a mattress for our son and bought one for him and one for my husband and I. Jerry was wonderful. Very knowledgeable and personable. I would go back again!
I had visited other mattress stores and felt overwhelmed and pressured. On the advice of a friend, I decided to try the Mattress Factory in Newtown Square. The salesman was knowledgeable and down to earth. He answered all my questions, explained the differences in the products to me and was respectf... Continue reading
Friendly service. No pressure. Excellent selection and ability to test them all.
Salesman was very informative and helpful regarding our needs for a new mattress and foundation.
The salesperson was very helpful and informative.
Great experience today at the mattress factory. No commission sales person is the way to go. Literally just let us try mattresses and said to let him know if we were interested. No pressure at all.
The salesman helped us determine what was best for us and took the time to help us find it.
WE WERE SO SATISFIED WITH OUR PURCHASE THAT WE WENT BACK AND BOUGHT 2 DOUBLE BEDS THE NEXT MONTH
Sales manager was great. Allowed us to check out mattresses at our leisure. Found the one I really liked; Calista By Simmons Beautyrest. Bought the extra firm as I have back problems. I love it. The salesman said it would be very firm at first but will soften up slightly over time. I am very h... Continue reading
Great attention from John our salesperson. He is very knowledgable. Nice store and delivery was prompt and friendly.
We had shopped around for a mattress at other stores and we felt like we were buying a car, the sales people would not leave us alone. We had an exceptional experience at The Mattress Factory. The store is small then the other stores, but there were so many choices. Working with Jerry was a pleas... Continue reading
Very happy with the entire sales process. Would buy again from here.
The first mattress delivered was not first quality so we wanted it returned. Jerry handled everything timely and professionally, keeping us informed throughout the entire process. The replacement was delivered today and so far so good.
Very satisfied
The salesman was very helpful. He listened to our needs, showed us our options, and even recommended a mattress from last year's inventory to help save us money. The mattress was delivered on time without incident. The mattress was not as comfortable as we had hoped, but we improvised by adding a... Continue reading