We were near by shopping and saw the SALE sign. stopped in and were very pleased with the salesman and the sale that they were having. Saw what we liked within our price range and bought the set.
Jerry was very helpful, patient, and knowledgeable when it came to what the store offers!
Friendly, no-pressure staff and a clean, welcoming store. A great experience overall.
Was very happy with service
Patrick,was spot on,no pressure.Full knowledge of products,and a great attitude.
Erich is excellent and we returned to the store bc of a previous experience
We were very pleased with the sales person/store manager who gave us interesting information on mattresses and responded to all of our questions with knowledge. There was no sales pressures. The manager was patient, informed, factual, and helpful in every way. This and the Labor Day saleare impo... Continue reading
If you want a great night sleep purchase an I-Comfort. Jerry is a conscientious sales person. No pressure. Honest. We definitely would return and also highly recommend to others.
Salesman was was friendly and helpful. Answered my questions with no pressure. Mattress was on sale, with free shipping and free box spring. A very good shopping experience
I am very satisfied with my purchase, the salesmen were friendly and extremely helpful.
It's been about 3 months since I made my purchase at this great mattress store....I'm in a wheelchair and have had a lot of problems lately due to radiation damage from cancer and I needed a really good mattress to help relieve the pain I'm living with...Well, I couldn't have come to a better place.... Continue reading
Great selection. Found the perfect mattress and the box springs were included. Martin was very friendly and very helpful. We will definitely recommend this store to family and friends who are in need of a new mattress!
It has been a very long time since I have bought a new mattress. I had a general idea of what I wanted and had looked online to get an idea of some models I might like, but didn't know for sure what I wantes. When I walked in Erich showed me what I was interested in, gave the details of each model,... Continue reading
This was the first time buying my own mattress. As a college student I had a budget in mind and the sales person was able to help me stay within that budget. I got a great mattress at a great price.
Bob Riley is awesome
Will surely recommend Mattress Factory at Exton, PA to all as the sales Person Jerry show us all the mattress in every range and than left it on us to decide. Didn't feel any pressure from Jerry on our purchase. Ain't that what we all are looking for. He was also very knowledgeable about all the bra... Continue reading
I will only shop at the Mattress Factory from now on. Jerry was helpful, knowledgeable and very patient! I shopped at a couple of locations but nothing compared to the great customer service I received at the Mattress Factory.
First time buying a brand new mattress set. Andrew greeted us as soon as we entered and let us browse a little he was there to answer any questions and we never felt pressured. He was very knowledgeable and extremely helpful. I would definately recommend to family and friends
Had a great buying experience, salesperson greeted us promptly and friendly. Thoroughly explained the product, and the types of mattress. Wasn't pushy and aggressive, and the sales process was very fast.
Very happy
Our sales person was very knowledgable and not pushy at all!! He knew the differences between brands and helped us pick a mattress that will help us sleep at night.
Before arriving at MF we went to Sears and Sleepys and by far Mattress Factory was the best experience. Erich at Montgomeryville, PA store was helpful and knowledgable and although we didn't purchase a mattress on our first visit he was professional and was not high pressure sales. We returned 6 mo... Continue reading
I was looking for a new pillow top bed. When I went into the store and tried this bed I knew I wanted it. When it was delivered and I laid on it for the first time, I knew I was content and pleased with my purchase. I didn't want to get out of my bed!
The store manager, Bob, is the best salesperson I've ever met! He was so nice and kind enough to offer me so many options for firm mattresses. Thanks Bob!
When I set out to purchase a new mattress I was not exactly sure which mattress I wanted. I wanted to have a mattress at home like a 4 star hotel mattress I thought. I went to the Mattress Factory because I had purchased my daughter's mattress there and she loves her mattress. I wanted one similar t... Continue reading
We had a wonderful experience with the salesman at MF. He educated us well and showed us mattresses in our price range. We have been very satisfied.
Easy purchase and friendly no pressure sales team. Should have made it more clear at the time of sale that there was a delivery fee. We did not realize until we walked out of the store and saw it on the invoice.
The store manager at the Exon location was very helpful. He knew exactly what important questions to ask me such as (budget, bed size, firmness) before directing me to the ones that I had already researched online. He was thorough in explaining the warranty to me and answered all my inquiries. The r... Continue reading
Salesman was very patient and answered all of my questions.
good experience all around. the salesman was very knowledgeable and was able to answer all my questions about mattresses. i had the wrong foundation delivered but when i called to have this corrected it was corrected immediately. thanks mattress factory, love the bed