Great and knowledgeable sales people
This bed is extremely comfortable
the best mattress i have bought. was a no hassle deal with the sales person. he even told me to go home and think about it.
Knowledgeable salesman and nice selection of top brands
Steven worked with us to find the appropriate bed for my son. He was professional and friendly. The whole buying experience stress free and zero pressure. We bought from The Mattress Factory before and were completely satisfied and we didn't hesitate to come back for our next purchase.
Chris was very helpful and informative from the beginning as he helped us to find the mattress within our price range. We got a good deal and left the store with happy smile.
Very good service! I would definitely recommend this store to other people!
The entire purchasing process was very satisfying from the sales person to the delivery personnel.
The previous store I bought my mattress from informed me that delivery would take 2 weeks longer than expected. So I contacted Mattresses Factory and they had my mattress in stock cheaper and available right away!
Jerry the store manager was extremely patient and understanding - even when we came back to say we had to cancel the order as the mattress was going to be too deep for our platform bed. With the prospect of losing a potential sale (of one of your most expensive products) he was still patiently showi... Continue reading
John was our salesperson. He was polite, professional and informative on the products. He followed up from the initial purchase and delivery time and after the delivery. I would highly recommend John and The Mattress Factory!
Went smoothly no problems.
The Mattress Factory has always provided great customer service.
Sales agent courteous and knowledgeable of product and my needs
We were very satisfied with our purchase. We went to 2 other mattress stores and the price and selection was better than most. Would definitely recommend.
Bob Riley was an excellent salesman, not pushy at all, just seemed genuinely interested in our choosing the best mattress for us!
Since the company is family-owned and they do not work on commission our experience was very pleasant! The manager, Bob Riley was our salesperson and enlightened us as to what to look for during our search. As a couple, my wife and I visited four different mattress stores but between the online re... Continue reading
Thank you Bob and Mattres Factory.
Chris was one of the best salesmen i have ever delt with. We told him our price and he found something in our price range
PURCHASED 2 TWIN SETS - VERY SATISFIED
VERY SATISFIED
It is comfortable. Recommend it!
Previously, I purchased my daughters twin mattress at Montgomeryville store. I felt everything was good with salesperson, delivery and the whole buying process. When my mother wanted to purchase a new mattress, I shopped around few places and felt mattress factory had good selection and value and... Continue reading
Great salesperson really took the time to show us all options and pick the right mattress
Price and selection was better than other stores I visited
The sales people are friendly, helpful and make it a zero pressure experience.
Ron was the reason we made this purchase. His customer service was terrific, unlike other places we went to.
John was very knowledgeable and forthright.
very nice mattress feels great on my bad back
Experience was fine. Price was good. Only had two sales people though and 4 separate customers.