I have purchased several mattress over the past 8 years, each time has been a good experience for our family. Mattresses are good and customer service is excellent. Delivery was on time as promised. When I have to replace another mattress, I already know where I will go.
Great value and experience. Returning customer.
The title says it all. Helpful staff that understands how to stay within your budget. Quality products at reasonable prices.
My Salesman was excellent and he made the process smooth and simple.
Salesmen were very helpful and not overbearing. Waiting for my mattress to soften!
Was a little overwhelmed when walked in so many choices but Ken S was just terrific ...explained everything and how to go about picking out the right mattress...Ken S is a true asset to Mattress Factory and so glad he was our sales associate
I recently moved to a new location and was in need of a new mattress. I went to a bed/bedding shop and the sales representative was very pushy and try to upsell me on their mattresses. It was terrible! I was already stressed out about trying to find the right mattresses for myself after getting my n... Continue reading
Andrew was great, took his time to teach us mattress education!
Marc and John are great!
Sales Associate, Len Schiavo was very helpful! My experience selecting the right mattress with totally hassle free, no pressure! The delivery experience was fast and hassle free. I was able to track the delivery for a closer time for delivery! Overall, excellent experience!
Excelent service Nice showroom Wide selection Timely delivery
We have enjoyed our experience
Great service and very helpful!
fantastic price & promotions, great product and services, fantastic and knowledgeable sales team, quick delivery, and we love the bed!!
Please with the quality of the product
My son originally came to purchase a Calornia king set and my bed was over 20 yrs old so I decided to do both beds together. The salesmen were very helpful and knowledgeable.
We had a great experience at the Mattress Factory Springfield.
great service and price
Excellent experience from initital visit to delivery!!!
Frank was down to earth and very knowledgeable.
We bought a mattress from this place and I'm stoked.
Great selection and service
Very satisfied with the purchase. Great products at great prices. And the sales people are great. Do not try to make you get the most expensive mattress. Goes through pros and cons of all mattresses without any up sell. And very patient too. The only complain that I have is about the timing of the d... Continue reading
Had no intention of buying a mattress and was only starting to look. Bernie was soo helpful and patient and informative I had no reason to look anywhere else. Not only did I get a great mattress at a good value but I sincerely enjoyed the experience. This is the first review I’ve ever written and... Continue reading
The salesman Patrick, was very helpful, and considerate of our time restrictions
Helpful salesman; large selection. I have back issues and needed a good mattress. The salesman was very helpful in helping me decide.
Salesperson was very knowledgeable about the mattresses. Helped me in selecting good quality mattress.
My son loves this bed. Purchasing was quick and easy
Joe G, made me feel comfortable with spending my money there. He even pulled out the tape measure for the height of my new bed. Very knowledable about all products in the store.
Good job