Friendly, exceptional service Knowledgeable and helpful Love our new bed!
Jerry was very helpful in showing all the options. We were not sure what we wanted. To make the experience even better, we were able to get delivery the next day.
Jerry Polansky made our Tempurpedic purchase an enjoyable experience. He's extremely knowledgeable, friendly and no pressure (no gimmicks). We browsed in other stores but decided to pull the trigger in Jerry's due to his personality. If you need a mattress, shop here!!!
I initially went into the show room to start my search and compare prices. I was so impressed with the knowledge and service from the salesperson, that I purchased the set right then because I knew I wouldn't find better service anywhere else. I was shown numerous mattress sets in various price ra... Continue reading
Deal for Adjustable Bed and Mattresses was lowest of all stores in area.
In quickly mattress shopping for a guest bed, we were extremely impressed with the quality of the Thermapedic mattress we found at your Langhorne store and the price point for it! We visited 3 other local stores that same day and found nothing else that was of the quality of your mattress for the p... Continue reading
Best service & salesperson ever
Was on the search for a new mattress and discovered this place while driving around. Mattress buying is never fun especially when salespeople act like vultures. You will NOT get this at this store because they do not work on commission. Both Andrew and Patrick were very helpful and not pushy at all.... Continue reading
I wanted a "traditional" mattress without foam/gel, and boy are they difficult to find! I had several mattress dealers tell me "no one made them anymore." So I it was terrific to find not one, but several brands of traditional box-spring mattresses available at Mattress Factory. Thanks!
I can only review my sales experience simply because I did not receive my mattress yet. I thought the store was set up very nice clean professional when I walked in. I was greeted by a gentleman named Andrew. Andrew was extremely knowledgeable very professional and very helpful in making my deci... Continue reading
Buying this mattress set was a nice experience.
Great bed for price
Shopping at Mattress Factory was a smooth and easy processs, they have a great selection for everyone’s needs. I would recommend them over and over again!
Patrick was very knowledgeable and helpful
Very nice and informative staff.
Great experience from start to finish. Martin was extremely helpful when it came to selected the perfect mattress for my needs (sleeping style, comfort level, price range ect). He was able to schedule a delivery date immediately for a time that fit my schedule. Delivery was prompt and I couldn’t be... Continue reading
It's always easy to come into this store and but a mattress. John is friendly and knowledgeable and doesn't try to sell me what I don't want. He shows me the exact product the first time.
We love our new Tempurpedic. Jerry was very helpful throughout the entire process.
Mark was very helpful and knowledgeable of the mattresses. This was my first time purchasing a mattress and he made it enjoyable, easy, and fun. I really appreciate his great customer service.
I feel I received a good deal quality and price wise. No complaints about service and delivery. Thanks.
the manager Martin was VERY helpful and not pushy! Was the right balance of giving us space to shop and giving us information. We are very pleased with our expierence! We got exactly what we were looking for , great price , and very fast! Martin was exceptionally great at his job! Thank you very muc...
Had just begun the shopping process and had no intention of purchasing; however Manager Patrick was extremely knowledgeable and posed perfect questions with real answers. With free shipping, setup and removal of old bedding on top of very fair pricing, there was nothing more to consider. Bravo.
very accomodating
I have not received my products yet but the buying experience went smoothly. As first time buyers, our sales rep Andrew helped us out with every detail and provided us with a great value considering we purchased a mattress, adjustable base, and a king bedroom set. I would recommend to any customer.
The process was simple, the salesman was informative, was not pushy. The location was convenient. I felt that I was dealing with a reputable dealer. Delivery and removal of old mattress was very important.
I was able to buy a good mattress for a decent price.
We were in and out of the store in less than 30 minutes. No hassles.
very satisfied with sales help after sleeping on mattress for over a month we are not satisfied with the quality of this mattress! there's no support in the middle! it sinks
Wanted to buy there as I felt the salesperson would be more knowledgable about the different types of mattresses. the salesperson really did help me in my decision,
Wesley was a great help 123with helping me decide on what mattress to purchase.