I pass Mattress Factory every day on my way to work, and when I saw the great reviews online, I told my husband we should go there to look for our new mattress. We couldn't be happier with our experience. Jerry was the salesperson who helped us, and he was friendly and extremely knowledgable. He explained the styles, levels, and constructions of the different mattresses, but wasn't pushy and didn't hover over us while we looked around. We wound up choosing the Simmons Black Natasha model, and neither my husband nor I have ever slept so well in our lives. The two guys that delivered our new mattress were also great; really friendly, quick, and mindful of our home as they lugged out an old king mattress and box spring and brought in the new ones. I've already told multiple people that Mattress Factory is where they need to go for their next mattress. One of my best shopping experiences ever. Many thanks to Jerry!