From the moment we entered the store we were treated with excellent customer service by our sales person. he was extremely knowledgeable and explained all our options. His suggestions made it very easy to make an informed decision. The install of our new set and removal of our old one couldn't have... Continue reading
It was great!
Great quality mattress for a great price
Had a good experience Salesman was very knowledgeable
large inventory....informative salesperson...no commission...not pushy to sell....best way to buy a mattress
I found the entire experience quick, easy, and painless. Wesley, our salesperson was so helpful and knowledgeable and NO pressure. Very satisfied with the purchase and the (2) gentlemen that delivered the mattress and box spring were fantastic as well.
Great Service. Happy with my purchase.
Mattress Factory was our first stop in what we expected to be a long day of mattress shopping with our teenage daughter. After 30 minutes of working with Marc, we were out the door as very satisfied customers! The sales process was no pressure and highly consultative. Mattress Factory is our firs... Continue reading
Outstanding expeirence every single time I go there. It is my second bed I am purchasing from TMF and will continue to do so for as long as I live in the area. I will highly recommend TMF to everyone that tells me that they need a new bed. Thank you Len! Thank you TMF! I am grateful!
Salesperson John was very helpful and knowledgeable without being pushy!
Great experience! Sales guys were awesome!
John was nice. He pointed me in the direction of a couple mattresses. I am happy with the one I got.
Andrew was super personable and very knowledgeable on all the mattresses they carried, which is alot considering the variety available. He was able to not only help us by showing us several options in varying price ranges, but also helped us with the unique need of requiring a custom sized mattress... Continue reading
Good price, no frills, good product
No rush from salesperson when we were selecting a mattress. In fact, the salesperson was quite helpful.
Jerry was everything you would want in a mattress adviser...knowledgeable, thorough, non-pushy and patient. I think if I had wanted to nap during my choosing he would have just worked around me. Delivery & setup was exactly as ordered. I'll definetly recommend Mattress Factory and especially Jerry.... Continue reading
we are really happy with the mattress we selected. would recommend this mattress
really really great
The sales team at TMF were excellent to deal with - we are very happy
Great service, timely delivery, great costumer experience.
Excellent no pressure service, very informative
After researching online I decided to go to The Mattress Factory. I liked the idea of no commission sales people. The reviews were all very good. John was very helpful and knowledgeable. He explained the differences in the beds to us and didn't try to persuade us in any direction. He gave us the inf... Continue reading
My experience at the mattress factory was great! Customer service with salesman Len was top notch! He had a great personality and was very patient with me by helping me pick the best mattress to fit my needs! Excellent customer service here!
Quick, informative salesman, good quality, good price
Len did a great job helping us choose a mattress.
Quick, easy and painless process buying a new mattress. No hagging, no pressure, just good recommendations.
The delivery men were friendly and fast
Nice firm mattress
Mattress is comfortable and I do not wake up in the morning with stiff joints and achy back.
Good night’s sleep.