The Showroom Manager Jerry Polansky very nice, friendly, listened to what I was looking for, showed me some in my price range, no pressure at all. Will absolutely be back and refer everyone here in Exton. Delivery guys friendly, and right on time.☆☆☆☆☆☆☆☆☆☆
Overall satisfied with my experience at the store as well as with the delivery.
Very satisfied with our purchase and buying experience
We were pleased with the service and the knowledge of the salesman. He gave us the information, options and answered our questions. He did not lead us in any directions he tried to give us what we needed to make a good decision for ourselves.
I recently purchased a mattress from the Exton store and I am thrilled! Jerry is amazing. Just when I think he has shown me every mattress I might like he has even more to choose from! This is my second purchase from this store and I know it is the only place I will buy mattresses in the future. Ger... Continue reading
We bought the king box spring and “Calista” beautyrest platinum from Jerry Polanski at the Exton store. This mattress is wonderful and works beautifully for us. Jerry is a great salesman, very knowledgeable and terrific with customers—a great guy and fun to work with. Our experience with Jerry an... Continue reading
John made the mattress shopping experience a breeze. We were able to discern our needs within a half hour. I especially appreciated his detailed knowledge of his inventory which made the process more about educating us so we could make our best choice. John wants his customers to experience 100% sa... Continue reading
Andrew was very knowledgable & a pleasure to work with.
Overall, very satisfied with my mattress purchase and experience at the store. The mattress itself had several pulled threads that I had to cut with scissors; but, other than that, it is very comfortable and I'm happy that I made the decision to go to Mattress Factory (which was a very nice store wi... Continue reading
My husband and I have purchased many mattresses for a family of 5. It isn't easy shopping for the right mattress. We highly recommend the Montgomeryville, Mattress Factory. It was a very easy, hassle free and professional experience. They had top quality brands at a very fair value. The customer ser... Continue reading
Nice, efficient service. Knowledgeable salesman
We love our new Serta Perfect Sleeper. We got a great deal during the Memorial Day sale and are very happy with the overall experience.
Excellent service
Salesperson was very helpful, pleasant and knowledgeable. I look forward to the delivery of the mattress.
My husband and I had a Beautyrest mattress for 30 years. We decided to purchase a new mattress set (especially since I just had total open spine surgery). We stayed with Beautyrest because of the many years and quality our old Beautyrest mattress set gave us. After trying out several of the mattr... Continue reading
Had a very good experience. Jim was helpful, knowledgeable and not pushy!
Sales people friendly and knowledgeable. Spent multiple days looking at mattresses in that store and did not feel pressure to make a hasty decision. The selection was vast and we were happy with the quality and the price of our mattress. We drove passed 3 other matters stores to get to this one and... Continue reading
From the moment we stepped into the store, Wesley greeted us with the biggest smile. He was a warm person with a big heart. He absolutely loved interacting with our kids, and he gave us his full attention. He immediately knew which mattress would be the best fit for my husband and myself, and it was... Continue reading
John the sales person was very helpful in helping us select both a queen and full mattress and box spring. All done in less the 30 minutes.
10 Comfortable Afordable
The store has a huge selection of products, and Wesley was extremely helpful in helping us find and purchase a new mattress for our daughter. Great customer service, and great product knowledge!
Len and the rest of the staff at Mattress Factory were so helpful in helping us find the perfect bed for us. This is the second mattress set we've purchased from them, and we will return for our next set. Barry & Anastasia Dodson
From the moment we entered the store we were treated with excellent customer service by our sales person. he was extremely knowledgeable and explained all our options. His suggestions made it very easy to make an informed decision. The install of our new set and removal of our old one couldn't have... Continue reading
It was great!
Great quality mattress for a great price
Had a good experience Salesman was very knowledgeable
The manager Bob was very knowledgeable and helpful without being pushy!
Sleeping more hours now and waking with more energy.
salesman was great, no pressure. mattress is too firm will need a topper.
The entire experience of buying a mattress was smooth. The sales person was very helpful and did not push us to make a decision. Very happy with my purchase.