Looked around for an affordable but comfortable mattress set. Many places did not have a variety to choose from, sales were only on low comfort models and prices did not compare with the Mattress Factory. Gerry was personable and some how knew I would be back but did not push the matter. Well, he wa... Continue reading
The salesperson, Jerry Polansky, listened to my needs and addressed them without trying to sell me something more expensive. The included removal of the old set, and reasonable price for delivery made me choose MF over Sleepy's and Big Lots.
My husband and I were very satisfied with our experience at the Springfield Mattress Factory. The gentleman who helped us was extremely informative and I feel we made the best purchase for our needs.
Had a great experience at this store. Tried out many mattresses and was not pushed into anything out of our price range. The salesperson was very accommodating to our needs.
Dealing with Andrew the manager at Montgomeryville was a great experience. Patient and very informative about the king size bed we bought. Everything from selection to delivery was handled professionally, and this was one of the best buying experiences we have ever had!
My daughter recommended Mattress Factory after purchasing three mattress sets there. I was so pleased with Bob the salesperson. No high pressure. Yet, very helpful. Perfect buying experience. The mattress is beautiful and I can't wait to sleep on it for the first time tonight. I definitely would... Continue reading
Jerry was very helpful to answer all of our questions as we chose a "big boy" bed for our 3 year old. Showed us a wide variety of options and gave us time to look and talk about the options. Very patient and accommodating when we changed from picking up the mattress to having it delivered. Would hig... Continue reading
Jerry was very knowledgeable, honest, and helpful. It made the decision process a breeze. I'd recommend The Mattress Factory to family/friends etc 100%!
Excellent service and delivery
This is a very good mattress and box spring set for our guest room.
Had an excellent experience with Andrew last weekend. He did a great job, was very knowledgable, took his time with us. Would highly recommend.
Good people, value and customer service
Satisfied
Good Value For Cost
I am pleased with the mattress and like that it is all American made.
You don't feel pressured at all. Team is very knowledgeable and will steer you in the right direction. Super friendly and very helpful!
My experience with Mike, the sales associate at the Mattress Factory was positive. He was knowledgeable, helpful and patient while my son tried out several mattresses. His professional, pressure free approach was a pleasant surprise.
excellent selection, excellent salesperson
Great selection, no pressure sales approach, someone answered phone without going to a menu of options, knowledgeable sales person
We bought a Simons Beautysleep King Size mattress and it is extremely comfortable and we got it for a great price. It arrived on time and was put together in a couple minutes! We love it!
Our mattress buying experience was no hassle, quick and convenient. The sales staff is very knowledgeable and friendly.
We visited several mattress stores while looking for twin beds for our grandsons. Jerry was very helpful, asking about our particular wants and needs for a spare bedroom mattress and box springs. He showed us a variety of items and worked with us on the price. He was the most helpful and profess... Continue reading
I felt very secure about this purchase because the salesman was very informative and answered my questions.
Very helpful and understanding of customers needs . Would highly recommend !
Good Deal
helpful
great mattress
Knowledgeable staff and got a very good deal on the hybrid Serta we wanted
Very good help in determining final choice....quick delivery.
Sales was wonderful, very helpful in every aspect.