after few days of purchase, our aches and pains faded away! we are again sleeping well and not tossing and turning like on the old mattress.
Overall great experience. The salespeople were very nice and knowledgeable and not pushy like other companies. We were very pleased with the selection of brands and mattress types and prices were better than the competitors we looked at.
We recently went in search of a new Queen mattress, stopping first at Mattress Factory in Langhorne. We tried almost every mattress in the store. The salesman, John N., was kind, patient, and informative. He helped us narrow down our choices and eventually guided us to the absolutely perfect matt... Continue reading
We had a great experience dealing with Jerry at the Exton location. He was very knowledgeable on the products, great with my daughter and wife. My daughter was running around and testing all the beds with me, we finally decided on one. The price was great, but the customer service was better! Thank... Continue reading
I was pulling out of Sleepy's and noticed Mattress Factory across the street. I went there just to see what they had. They had many more beds to try than Sleepy's. We talked with Andrew for quite some time, no pressure sales at all! So refreshing. We tried as many mattress' as we wanted and were... Continue reading
Our salesperson was extremely helpful and knowledgeable and gave us plenty of space to make the right decision on our own. The process was quick and easy-we spent about half an hour in the store and got a new bed that was perfect.
Purchased a mattress beginning of July. John was very helpful and able to offer several comparable products with competitive pricing. So nice to deal with a store that values the customer and their individual needs. Enjoying my new mattress so much.
We buy our mattresses from the mattress factory and are never disappointed.
Highly recommend the mattress factory
We needed a reasonably priced and comfortable full size mattress for guest room. The salesman was extremely helpful with our criteria.
Knowledgable sales person -- Andrew Hoven
I had a great experience with the salesperson. He took time for me to try out various mattresses. He recommended various selections and did not try to upsell me from my budget. Also, they took away my old mattress and box spring for no additional cost (included in the delivery charge).
At least second purchase from the mattress factory - always have a competitive offering and quality mattresses
I expected to walk in and have to immediately ward off sales people, as with most mattress distributors. I was surprised to have the floor to myself for a few good minutes before being greeted. And when I was asked what I was looking for, they listened. I said I'd look around and they let me and I d... Continue reading
There are too way brands/choices on the market today. When I told the saleman what I was looking for and what my budget was he was very helpful in narrowing down my choices.
Buying this mattress for my father was really helped by the knowledgeable sales staff at the store. Hoping delivery and set up will be just as easy.
very happy with Andrew H. @ montgomeryville store. great guidance, no pressure.
John did not pressure us to buy He was a great salesperson
I just received my mattress and box spring today. Was very happy and satisfied with the service, quality and price. Delivery was smooth also!
Our sales person, Jerry Polansky was just wonderful. He made selecting a mattress so easy and was very helpful.
We had the most pleasant experience when we walked into the showroom and met this quiet but extremely knowledable gentleman who asked only a few questions and then showed us what we should consider..No high sales pitch just as we had experienced other places, only a confident tone about the reputat... Continue reading
Shopping at the mattress factory was a good experience. Patrick was very helpful and knowledgeable. He was not pushy at all, and gave us space to try discuss before purchasing.
Excellent customer service , delivery and prices.
Salesperson was knowledgable about products and was genuine in just making us happy with what we were buying instead of trying to get us to spend more money.
Positive experience at mattress factory in Cherry Hill.
Overall, it was a good experience. The sales person was really helpful in picking out a mattress.
The salesman wad patient and thorough with helping choose the mattress that had the perfect feel.
Really appreciated the knowledge of the representative at Langhorne. He helped me pick out the best mattress for my needs. The gentleman did not try to oversell me and was completely professional and kind. We love our new mattress set.
Good service and courteous deliverymen
Jerry was great at explaining the different mattresses and allowed us to take time while choosing what mattress to buy. He was not pushy or overbearing. We got a great deal on our new mattress!