Very patience and friendly staff; good selection; helpful delivery driver
Excellent and knowledgeable salesperson. Great variety of products.
Great selection and easy to deal with.
After testing many brands and styles we selected Beautyrest black with the reinforce coils, coiling foam and diamond distribution One week on this mattress has been the best nights sleep I've had in six years my wife and I could turn without disturbing the other very comfortable this pillow top to... Continue reading
Not hassled to buy anything, tried all types of mattresses, very helpful and informative
Very helpful service. We spent close to 3 hours making a decision and it was time well spent.
Love this mattress set... very comfortable... firm but just right.
I bought a couple mattresses 15 years ago they were helpful and well priced. Coming back in a few days for round 2 can't wait !! I'll let ya know how I make out this time....
Good price
Sales person Jerry was so knowledgeable and informative. Great guy!
I just want to say thank you sooooooo much. Purchased a mattress and 2 for my children. I bought a queen size for myself and fell in love. I'm looking to come back in very soon because I'm ready to step up to the King size. My sales rep was Mr. Len. Thank you and I'll see you soon. Excellent service...
Jerry at the Exton location was very helpful , patient and knowledgeable on every mattress in the store ! No pressure ! (We never even shopped any other stores because we felt so comfortable)This is our second mattress from here and we are customers for life !!! The two delivery men were great ,(fas... Continue reading
We had a great experience working with Jerry Polanski, store manager. He was pleasant, respectful, knowledgeable, and very helpful. My husband intentionally came back to this store, after looking several other places, because he wanted to buy from Jerry.
This is the second mattress and foundation that we have purchased from MF in the last 3 months. The sales staff were very knowledgeable and very helpful.
Stopped at TMF because of ratings. I was pleased that Erich answered all of my questions, and helped me find the right bed without pressure or trying to up-sell.
After being a Tempurpedic fan for years,we were very disillusioned after coming home from vacation only to find that OUR mattress was the problem. At a friend' recommendation, we went to the Mattress Factory. The salesman was very knowledgeable and most helpful in helping us pick out the perfect ma... Continue reading
I'm very satisfied with my purchase although it's only been a short time.
I went to the store in Exton and was met by Jerry. Jerry was very helpful! My experience all around was a 10 and won't go anywhere else. Thanks Jerry
Great service and quick delivery!
Would recommend Mattress Factory to others. Ken R. was very knowledgeable and gave us ample time to make an informed decision. Thank you!
Before I came to Mattress Factory, I visited a main competitor, and felt uncertainty regarding the intentions of the commission based sales agents. The no commission sales policy here at MF gave me a peace of mind that they would act in my best interest. I was serviced by an individual named Jerry.... Continue reading
Walked in and was wowed
Very nice people to deal with.
It was a very easy process. Patrick made it easy and really worked with us.
Very good customer service. Informational staff that don't hover over you the whole time.
Good Experience
The mattresses are very comfortable. Delivery was fast. Everyone was very helpful with my children picking out new mattresses. I would definitely recommend Mattress Factory!
Good experience. Really easy.
Overall experience was very great. Sales floor looked amazing and the salesman was polite and knowledgeable. I only wish the salesman maybe steered us a little better, but it was still a great experience and I am very happy with the overall process.
Good mattress. Giving a four because I could not find the correct location (Plymouth Meeting) in the location drop down when registering for warranty. Had to select an alternative location since it was a required field. Hope this will not impact if any claims are made in the future.