The reason I choose Mattress Factory was Eric. I previously know this gentlemen from past experiences in making purchases. I am in sales my self and mattresses can be purchased a lot of places. Eric makes the process easy with his honesty and knowledge of what would suit me best, within my budget.... Continue reading
Would recommend
Excellent Experience. Very satisfied with product and salesperson.
We had a great experience at the Mattress Factory.
Andrew is an excellent sales rep, we could not be happier with our purchase!
Ken S was a great salesperson! He was patient and very helpful. I would highly recommend mattress factory not only for the great selection and prices but especially for Ken S. Customer service.
We purchased a mattress from Mattress Factory in Sicklerville/Williamstown location. The salesperson(Mr. Nicholls) was extremely nice and knowledgeable about the different features of the mattresses in the store. He was able to match us with a mattress according to our physical comfort. Our mattress... Continue reading
Bought an adjustable bed, mattress and headboard. Very pleased with all. Salesman,Martin, is very pleasant. Also the guys that delivered and set up did a good job and were very pleasant. Would deal with Mattress Factory again.
We had a good experience at the Exton location
the store is awesome with great quality mattress. I purchased my third mattress from them. Patrick is awesome and he gave a great customer service! Kudos Pat!
I purchased this bed after sleeping on a Simmons Beautyrest at a Marriott Courtyard. It's too new to confirm its comfort. Salesperson was helpful and not pushy and delivery was conveniently scheduled.
The salesperson was very knowledgeable and helpful. He took his time showing us the options that would fit our needs.
The mattress is perfect.
We love it ! Sell person Ron was great
Jerry was great! I couldn't have asked for an easier more simple purchase. Great customer service and a very patient and understanding manager! 2 thumbs up.
We were very happy with the overall process. The salesman was not pushy and he explained all of the differences between the mattresses. He also does not work on commission so he did not care if we were interested in the cheapest mattress or the most expensive one. I feel that we got a very good ma... Continue reading
My experience was great!
Went to another place and their prices were higher, both for the item and the delivery. so glad we drove around and found Mattress Factory.
We were very happy with a previous purchase and the expertise of the salesperson. This purchase has not yet been received, but we once again had a great salesperson. Erich was patient, courteous and knowledgeable. He even intervened with the "spousal disagreement" we had! ;) Let's hope our new m... Continue reading
the salesman john was very nice, did not put any pressure on us, he explained everything, answered any questions we had to the fullest extent.
We needed 2 mattresses for guest rooms. We purchase both the Therapedic plush and pillowtop so that guests would have a choice. They seem like quality mattresses. the 10 year warrantee gave me confidence to go ahead.
Great salesperson. Mattress not delivered yet but am sure it will be good .
Very happy with bed and salesperson. Only complaint was that the days they could deliver in our area were not convenient for me, so it took several weeks for bed to be delivered.
No problems. Would recommend
went in wanting a tempur-pedic ended up with serta icomfort due to budget...salesperson helpful and price was a lot cheaper than Sleepys
Have not received delivery of the mattress yet. Will add the fifth star if all goes well.
Hi, I have met Mr. Chris who explained to me some differences in a technical way and he was extremely nice with me. I wish him a good luck.
Salesman Jerry was helpful without being pushy. Best price when considering all the things needed to accomplish my purchase.
We had a great experience purchasing our Son's "Big Boy Bed" We were pleasantly greeted by Jerry, told him what we were looking for and he showed us the beds that fell into our request. We never felt pressured. The price was great and we will certainly refer our friends!
Hopefully we will be as happy with our second purchase for our college student as our first!