Write a Review
2404 reviews

Select Rating

Joe T

Andrew, the salesman was very knowledgeable and took plenty of time with us. Very helpful. Went to a few other stores and came back because of Andrew.

Excellent customer service from start to finish

I walked into the store and was greeted and left alone to look around for a few minutes. After a few minutes, Dennis asked me what I was looking for, showed me what was available and let me try the mattress he suggested. I found what I was looking for easily, quickly and without feeling pressured. L... Continue reading

Mattress

Extremely satisfied with mattress, salesperson was helpful and delivery was quick

Good Service

Very knowledgeable and helpful.

Very satisfied

Sales staff were very experienced, knowledgeable, no pressure tactics

Roman review

My experience at The Mattress Factory was first rate. The salesperson (Ken Sinton) was delightful and knowledgeable and the warehouse associate (Paul) was terrific as well.

Great Store Great Price Great Mattress

I am quite pleased with the mattress I purchased from The Mattress Factory. It was truly a no hassle purchase with no one forcing me into a mattress I couldn't afford. The staff were friendly and helpful and the mattress I purchased is giving me a good nights sleep.

Excellent Bedding Store

Very positive experience, purchasing a bed set at The Mattress Factory. Salesman very knowledgeable, prices are reasonable.

Pleasant, no pressure experience

Jerry helped us narrow down our search by seeing what type of mattress we preferred and directing us to several options in that category. He let us take our time and gave us good, honest information. The price of the mattress went down by $100 the week after our purchase. With one 2 minute call,... Continue reading

Love my new mattress

I needed a mattress for a guest bedroom and stopped in to my nearby Mattress Factory. I had purchased mattresses from them before and was very happy, so it was an easy decision. Jerry was super helpful, friendly and knowledgeable and the sales prices were so good I also bought a new mattress and box... Continue reading

A great buying experience

Highly recommend Jerry and the Exton location of this store! WE LOVE our new Tempurpedic mattress.

Business at Mattress Factory

This is the second mattress I’ve purchased from mattress factory in about a year. The salesman are always friendly the prices are always good and they’re easy to do business with.

Great service

quick delivery

Good Price and Good service

We needed a new mattress to replace one that was at least 18 years old. The staff was very helpful, she helped us find the best one for our budget and when the box spring wasn't available, she got us an upgrade one and delivered it just a couple days later. Took our old one away for no extra cost an... Continue reading

Great experience

Salesman was great. Purchase was quick and easy.

Friendly staff & straight forward pricing

This was my first time buying a mattress and I had a horrible experience at a different store. Luckily that was not the case at Mattress Facotry and I found a great set within my budget.

Great experience.

Quick, helpful and easy. No pressure.

Good Nights Sleep

I am extremely satisfied with my purchase. The sales men are great. No pressure. Go shop buy deliver. Done deal. Will recommend to others.

Wonderful experience

We were looking for a new mattress and didn’t want a lot of pressure. Mattress Factory was recommended to us.

I love a family owned business

Friendly, exceptional service Knowledgeable and helpful Love our new bed!

I love a family owned business

Friendly, exceptional service Knowledgeable and helpful Love our new bed!

Excellent Service

Jerry was very helpful in showing all the options. We were not sure what we wanted. To make the experience even better, we were able to get delivery the next day.

No pressure experience

Jerry Polansky made our Tempurpedic purchase an enjoyable experience. He's extremely knowledgeable, friendly and no pressure (no gimmicks). We browsed in other stores but decided to pull the trigger in Jerry's due to his personality. If you need a mattress, shop here!!!

Great Experience and Service

I initially went into the show room to start my search and compare prices. I was so impressed with the knowledge and service from the salesperson, that I purchased the set right then because I knew I wouldn't find better service anywhere else. I was shown numerous mattress sets in various price ra... Continue reading

Hortons

Deal for Adjustable Bed and Mattresses was lowest of all stores in area.

Easy no-hassle purchase, Superior Quality

In quickly mattress shopping for a guest bed, we were extremely impressed with the quality of the Thermapedic mattress we found at your Langhorne store and the price point for it! We visited 3 other local stores that same day and found nothing else that was of the quality of your mattress for the p... Continue reading

My new mattress

Best service & salesperson ever

Very Good

Very good quality and comfortable

mattress

happy

Mattress Factory Great place to purchase

Go, shop.. you will buy