Customer Reviews

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Joe T

Andrew, the salesman was very knowledgeable and took plenty of time with us. Very helpful. Went to a few other stores and came back because of Andrew.

Excellent customer service from start to finish

I walked into the store and was greeted and left alone to look around for a few minutes. After a few minutes, Dennis asked me what I was looking for, showed me what was available and let me try the mattress he suggested. I found what I was looking for easily, quickly and without feeling pressured. L... Continue reading


Extremely satisfied with mattress, salesperson was helpful and delivery was quick

Good Service

Very knowledgeable and helpful.

Very satisfied

Sales staff were very experienced, knowledgeable, no pressure tactics

Roman review

My experience at The Mattress Factory was first rate. The salesperson (Ken Sinton) was delightful and knowledgeable and the warehouse associate (Paul) was terrific as well.

Great Store Great Price Great Mattress

I am quite pleased with the mattress I purchased from The Mattress Factory. It was truly a no hassle purchase with no one forcing me into a mattress I couldn't afford. The staff were friendly and helpful and the mattress I purchased is giving me a good nights sleep.

Excellent Bedding Store

Very positive experience, purchasing a bed set at The Mattress Factory. Salesman very knowledgeable, prices are reasonable.

Pleasant, no pressure experience

Jerry helped us narrow down our search by seeing what type of mattress we preferred and directing us to several options in that category. He let us take our time and gave us good, honest information. The price of the mattress went down by $100 the week after our purchase. With one 2 minute call,... Continue reading

Very Good

Very good quality and comfortable