I purchased this second mattress within 1 month of each other in the Exton store . I am a Beauty Rest lover and saw your store in Exton while moving my son in his apartment for school. The salesman was extremely nice and the purchase of two mattresses was extremely fair. Thank you!!!
We had such a pleasant experience picking out a new mattress. Patrick was very knowledgeable, friendly and patient with all of my questions. The delivery dates were flexible and the store was well laid out, clean and conveniently located. We will be coming back soon to purchase new mattresses for ou... Continue reading
Thanks to Len, My boyfriend and I had a great experience today! We didn’t feel rushed or pushed to grab a mattress at all but after 15 minutes, I was sold! Laid on a few mattresses to see what I like and grabbed what was within my budget, definitely will be back! Thanks Len! Very helpful, very patie... Continue reading
Great communication. Not pushy! Great to work with.
My wife and I came into the store looking for a mattress. We were the only people in there and worked with Wesley who was fantastic. We didnt feel smothered or pressured at all to purchase a mattress. He was very helpuful and pointed us in the right direction and are extremly excited to try our n... Continue reading
Went in looking for a new mattress after seeing a current promotion advertising huge sales on luxury mattresses. We visited Newtown Square and had the absolute pleasure of doing business with Wesley! He was attentive, and very helpful when finding the perfect mattress for us based on our sleeping ha... Continue reading
I couldn’t be happier with the bed I bought from Mattress Factory. Brad is a super knowledgeable and helpful salesman, and he guided me to the selections that were currently available so I wouldn’t have to wait long for my new bed to arrive. Many thanks for all your help!
sales person was very helpful
This was my second purchase at the Newtown Square store. I appreciate that TMF is a family owned store that aims to satisfy. There is no haggling, as the prices are set and (I felt) fair. Wesley (current purchase) and Brad ( August purchase) were each very knowledgeable and professional and made m... Continue reading
Ken did a great job of listening to what I needed and giving me time to consider my options.
i love it
Thank you Mark for the great price and the great service with my purchase of a king bed from your store in Deptford!!! I will refer you to anyone and everyone i know looking for a mattress:)
Wesley was very knowledgeable And professional. No pressure
Erich Rayher was very helpful and informative. We like to support local businesses!
I recently had a great experience with Mattress Factory. John the salesman was a great help in helping me find the right mattress for my back issues. He was very patient and explained the different types of mattresses thoroughly. The delivery fee to have the mattress placed in my house is extremely... Continue reading
It has been over a year since I bought my bed, and it is consistently a wonderful night's sleep every night. I am thoroughly pleased with the outcome. The sales associate, Bob Riley, made selecting the perfect mattress for me his top priority and not just "making the sale". Will recommend TMF to... Continue reading
Sales rep was very kind, helpful, and not pushy at all. Very good experience.
Was greeted promptly by Patrick and he showed us a mattress that was exactly what we wanted first! Was also greeted by the manager and it was an overall great shopping experience. Also, delivery men were very friendly and helpful. I would recommend this store to anyone!
I call looking for a 4th of July sale price. I was scanning the internet and called the mattress to compare prices with the local Macy's store, etc. Westly answered the phone, with a friendly personality. I told him I wanted to find a Simmoms Black C class as I sleep on several in my cousins homes w... Continue reading
Great value, great service and a pleasurable shopping experience. No reason to look elsewhere.
Had a great experience at this location
Initially stopped at another local mattress store because I had purchased items from them in the past. The store sign indicated they were open. Attempted calling the store and there was no answer. Drove a few feet further to the Mattress Factory. Pat Murphy helped me with my selection. Very sea... Continue reading
The sales people were very helpful finding us a mattress within our price range that met all of our needs.
Mattress just bought more comfortable than my old one
He was amazing, worked really well with our budget. Definitely would recommend to anyone looking for the best customer service.
Ken was our salesperson. He encouraged you to take your time and try out each mattress. He explained the features of each mattress and even inquired if you were a side or back sleeper. I was very impressed and would highly recommend Mattress Factory.
Andrew was excellent show us many mattresses within our budget and was very informative
We found a top quality mattress and delivery was smooth. So far, we are enjoying much better nights of sleep.
Sunny was very helpful. Delivery was excellent
New mattress feels great